Hands-on techno-functional, results-oriented business analyst/project
manager with 13+ years of IT experience in program management, project
management, client relationship management, IT management (all aspects),
custom software development, database administration/programming, Crystal
Reports, SSRS and COTS implementations. Well-seasoned with experience
directing multiple projects utilizing Agile, Scrum, Iterative, MSF and
Waterfall software development/project management methodologies.
Knowledgeable in all phases of SDLC performing business process analysis to
achieve significant productivity gain and quality improvements on all
projects. Experience with multiple ERP, CRM, WMS and web technology
project implementations as well as hands-on experience programming, network
administration/design, Windows/Unix server build and administration and
database administration/programming.
Work Experience:
Spectrum Services 2/09 - Present
Consultant
. McKesson Paragon Database Administration including Paragon Upgrade,
Data Extracts for California State and Federal Reporting, data
extracts for outside vendors to conduct quality of service/customer
satisfaction surveys, Reporting using SSRS and Crystal for Infection
Control, Nursing, Discharge Planning, Case Management, Utilization
Review, pharmacy, etc. Create automated ETL functionality for state
and federal reporting as well as outside vendors to create mass
mailings out of utilizing SSIS. Financial Reporting out of Paragon
for Patient Financial Services, Reports for Payroll out of Kronos and
Abra, Pathways reports for Financial Services/Accounting and Materials
Management.
. Epic ADT/Prelude Implementation - Lead AC position. Requirements
gathering, system build, etc. Identity including MPI duplicate
cleanup process prior to MPI import into Epic.
. Report programming from Crystal Reports/Business Objects and SSRS out
of various database systems.
. Technologies used in this position - SQL server, Cisco, Windows, IIS,
Visual Studio .NET, MS Office including Excel and Access, Kronos,
Abra, Crystal Reports, T-SQL, Visio, Project, Exchange, Active
Directory, Epic ADT/Prelude (certified through Summer 2009 version)
and some Cadence (not certified in Cadence).
Rady Children's Hospital 2/08 - 2/09
Sr. Business Systems Analyst
Brought on as a Senior Analyst to work on various database projects, was
moved to Epic project after person in that position left the organization.
. Responsible for McKesson Centramax for Telephone Triage.
. Project managed and implemented High Risk Infant Clinic EMR.
. Project managed and implemented Cochlear implant systems.
. Project managed and implemented Sage FAS.
. Project managed and implemented Sage CIP.
. Performed Business process analysis and Visio diagrams/documentation
of all registration areas, UR/UM and billing/collection departments.
. SQL server DBA duties for projects (table creation, user creation,
database creation, view creation, etc.)
. Moved to Epic project when Epic Application Analyst left Rady's. Was
responsible for project management and Epic Lead AC duties including,
creating and updating WBS/project plans in MS Project,
scheduling/leading meetings, programming workflows and masterfiles,
defining requirements, etc.
Jarden Corporation
Senior Programmer/Analyst Contract to Hire Position 11/05 -
3/08
Brought in to Lead the implementation of an Oracle-based warehouse
management/ERP/Manufacturing and Supply chain systems including EDI
functionality, WMS functionality, Shipping and Receiving functionality,
Inventory Control functionality, RFID functionality, Business Objects
Enterprise reporting and carton labeling systems and programming. Lead the
implementation of SQL server-based parcel shipping system (ConnectShip) in
their Fontana, California, Neosho, MO and Milford, CT distribution centers
to interface with SAP, Oracle and AS400 (JD Edwards).
. Gather end user requirements, conduct JAD sessions with SMEs, key
stakeholders, end users and project champion, document this
information for submission to vendors for bidding process and use
during the course of the project.
. Gather hardware and software requirements from software vendors.
. Gather pricing information from software vendor.
. Initiate RFP process, obtain bids from vendors for selection process
and lead selection process.
. Monitor and manage payments to vendors.
. Conduct User Acceptance Testing.
. Specify interface requirements and build between JDE, SAP and Oracle.
. Specify and program printing and reporting requirements out of systems
via SSRS and Crystal Reports Enterprise.
. Create training materials and perform training sessions of end users.
. Specify, design and install and configure web server for distribution
of Oracle printing and reports and SQL server reports to all users in
the organization which require report functions without need for
Client software.
. Interface with outside vendors during the course of the implementation
through go-live for issue identification/resolution as well as
managing budget and vendor payment at milestones.
. Specify and develop/oversee modifications to both Oracle and
Connectship applications, databases and interfaces, test and obtain
approval from department managers.
. Managed development team, specification phase, testing, hardware,
software, infrastructure, training, end-user/management signoff and
post go-live support.
. Implemented web interface for customers to enter orders into the
system, other than via EDI to enhance customer ordering experience and
enable smaller non EDI customers to enter their own orders without
calling customer service thereby reducing operating expenses.
. Design EDI carrier specific RFID/non-RFID labels using Loftware
labeling system.
. Perform data analysis to identify root cause for issues and make
appropriate adjustments/recommendations as required.
. Server Build and Administration (Unix/Windows).
. Database Administration in Oracle and SQL server.
. Report Programming in Crystal Enterprise.
. Design, set-up and maintainance of all Unix and Windows based servers,
wireless access points (802.11g) as well as print servers and printers
for reporting and RFID and non-RFID label as well as report generation
in distribution center.
. Post go-live program owner of Connectship (SQL server) performing DBA
duties, reporting, end user support and VB.NET, PL/SQL and T/SQL
programming .
. Monitoring EDI transaction logs and maintain compliance with vendors
for Fontana location, review of vendor guides to maintain compliance
with trading partners, reporting, data analysis and identification of
root cause and performing corrective measures when vendor requirements
changed or issues identified for all departments.
. Agile/Scrum methodologies used on these projects.
. Technologies used in this position: Oracle 9i, SQL server 2000/2005,
SSIS, SSRS, SSAS, VB Scripting, VB.NET, Windows 2000/2003, Unix,
Crystal Reports/Business Objects 8-11 (350+ reports programmed and
implemented web intelligence/Enterprise), PL/SQL, T-SQL, Loftware,
Oracle 11 ASCP WMS, Catalyst, Sato, Printronix, Oracle Forms, Oracle
Reports, JD Edwards (AS400), EDI, ERP, ASCP, SOX, GMP. Build and
maintain all servers and perform maintenance as needed using W2K,
W2003 and HP-UX. ITIL, RCA, Business Intelligence, Data Analysis,
Cisco networking equipment.
The Minka Group
Project Manager Contract Position 2/05 - 11/05
Brought in to complete conversion of corporate data processing system
(parent and five subsidiary companies including Minka Lavery, Minka
Aire, Metropolitan Lighting, George Kovacs and Ambiance Lighting) from
Cobol to Oracle 9i and 10g databases running on Sun Solaris 9. Prior to
bringing me on as the project manager, the project had been in progress
for 5 years and was only approximately 20 percent complete. Completed
project within 9 months with successful conversion to Oracle and Logistic
Labeling System (web labeling).
. Selection via RFP and management of 3 outside service providers (C3,
AOC USA and Allen Group).
. Managed 7 internal programmers.
. Gathered end-user requirements via one-on-one meetings with SMEs and
JAD sessions.
. Manage all project meetings.
. Specification/design, hardware and software requirements.
. Manage User Acceptance Testing process.
. Manage change management process.
. Served as lead programmer role delegating work to programmers and
overseeing programming and testing.
. Managed implementation and go-live of custom programmed e-commerce,
EDI transaction processing, CRM, ERP, WMS, manufacturing, accounts
payable, accounts receivable, general ledger, purchasing department,
logistic warehouse inventory control system, customer service system,
sales department functionality including commission system, sales
analysis reports and order processing system. Managed keeping the
project on time and on budget.
. Managed Project for Web interface carton labeling system for
suppliers/vendors in China (Logistic Labeling System) thus saving the
corporation several hundred thousands of dollars per year in labeling
costs.
. Managed web ordering system programming.
. Managed requirements gathering and programming Business Intelligence
reporting systems for Sales, Purchasing, Finance, Senior Management,
Accounting, Manufacturing, Quality Control, Sales and Warehousing.
. Responsible for maintaining communication between team managers, end-
users, programmers and outside service providers.
. Programmed using PL/SQL, TCL, Oracle Forms and Reports.
. Responsible for testing programs with end-users/department managers,
performing data analysis to identify root cause, identifying necessary
modifications/bug fixes and assigning duties to programmers,
interacting with outside service providers and specifying interface
requirements and testing for proper functionality, keeping project
moving, on-time and on budget.
. Converted projects from Waterfall to Agile methodology.
. Technologies used in this position: Java, SQL, PL/SQL, Oracle 9i,
Oracle WMS, Oracle Forms and Reports, Crystal Reports, TCL, RMAN, OEM,
Business Analysis, Visio, Project Management, Process Improvement,
EDI, SOX, GMP, Business Intelligence, Data Analysis, Agile
methodology.
Access Data Solutions
Lead Systems Analyst/Project Manager 2/03 - 2/05
Managed large and small corporate IT redesign projects for a consulting
company.
. Design, install, document and maintain Windows, Novell and Linux
networks, Exchange systems, web presence, SQL server and Oracle server
database systems.
. Gather end-user requirements via one-on-one interviews with SMEs, key
stakeholders and project champions.
. Specify, design, program, test and implement custom database
applications including, CRM, ERP and web applications for clients.
. Iterative/Waterfall PM methodologies used in this position.
. Respond to RFPs from potential customers, prepare bids and go over
requirements with customers.
. Duties included specification of hardware, software, network
infrastructure, bid preparation, keeping projects on time and on
budget, interfacing with clients, obtaining payments when milestones
are met.
. Data analysis/creation of statistical reports to make recommendations
for customer's sales, accounting, finance, purchasing and management
roles.
. Provide end-user training and support for clients.
. Notable Projects included : CheckMaster Agency - Corporate
Information System redesign JazzTrax - Web playlist implementation,
corporate IT management contracted, Stein-Whittington - Development
and implementation of Block Trade program with Charles Schwab, Desert
Veterinary Specialists - Implementation of new EMR, IT infractucture
and Radiology systems, Valley Health Systems - Epic ADT
implementation.
. Programming languages used in this position: Java, HTML, Flash,
Dreamweaver, Oracle Forms and Reports, Oracle 9i, SQL server 2000-
2005, SSIS, SSAS, SSRS, SOX, Business Intelligence, Data Analysis,
PL/SQL, T-SQL, Crystal Reports/Business Objects 8-10 implementation
including web intelligence/desktop intelligence, RMAN, OEM, Visio,
Epic ADT/Prelude master file, category list, workflow and report
build.
Sorrento Telecom, Inc.
Manager of Information Systems 5/97 - 02/03
Originally hired as intern, was promoted to Manager after completion of 6
month internship position.
. Training and management of seven employees including annual
performance reviews. Responsible for the hiring, training and
continuing education, professional growth and performance
evaluation/review of employees in the IS Department.
. Responsible for overseeing direction of IT department including
research on latest technologies then recommendation to Senior
Management for approval.
. Project management for all corporate IT projects including budget,
scope, requirements gathering, specifications, testing, training and
maintenance and payments to vendors.
. Responsible for contract definition/negotiations/payments with all
vendors.
. Responsible for approval and purchase of new hardware, software and IT
equipment, telecom equipment and office equipment.
. Prepared all departmental reports and budget.
. Interacted between the controller and the Vice President of STI on
manners concerning the IS Department.
. Responsible for installation, maintenance and programming of all
corporate intranet and extranet, databases, network infrastructure,
helpdesk, corporate time-keeping system, telecom, office equipment and
software.
. Agile/Scrum methodologies used in this position.
. Technologies used in this position: Visual Basic, Oracle 9i, RMAN,
OEM, SQL server 2000, Oracle Forms and Reports, SQL, PL/SQL, HTML,
Javascript, VBscript, Visio, Project, Kronos, Cisco.
Education:
Coleman University, La Mesa, CA
Bachelor's Degree in Computer Science, GPA of 3.9
California College of Health Sciences
Associate's Degree in Respiratory Therapy.
Technical Knowledge:
Network Administration:
Novell Netware 4.x-6.0, Win 95, 98, XP, NT, 2000, 2003 Active Directory,
DNS, DHCP, VPN, Samba, Exchange 5.5 & 2000, Veritas Backup Enterprise,
Linux, UNIX system administration, Apache, IIS, Cisco Routers, Cisco
Catalyst Switch, Cisco IOS - VLSM, IGRP, EIGRP, RIP, OSPF, BGP, access
lists, frame relay, ISDN, ATM, PPP, VLAN (VTP), trunking, etc; SNMP - HP
OpenView, LAN Auditor; Sniffer, What'sUp Gold, PC Anywhere, ZENworks, VNC,
Dameware, Remote Desktop, Mac OS9-OSX, PC configuration/repair.
Application Software:
MS Office Suite 97/2000/2003 (Access, Word, PowerPoint, Outlook Express,
Excel, Publisher, FrontPage, Visio, Project), MS Sharepoint, Quick Books,
Norton Antivirus Corporate, McAfee, TrendMicro, WordPerfect 5.1-9.0,
Photoshop, Flash, Dreamweaver, Sage Asset Management, Oracle ASCP,
McKesson, Kronos, Epic ADT/Prelude and Identity Certified through summer
2009 version, Mckesson CentraMax, Paragon reporting, Pathways Materials and
Financials reporting, Business Objects/Crystal Reports Enterprise 8-XI.
Programming Skills:
Java, JavaScript, PERL, HTML, Visual Basic. NET, VB Script, VBA, C/C++,
PL/SQL, SQL Plus, Oracle Developer, Oracle Forms and Oracle Reports, TCL,
JDeveloper, Oracle Discoverer, Crystal Reports 8-XI, Business Objects, SAS,
statistical reporting, CRM, ERP, EDI, SDLC, UNIX Shell Programming
(bash/ksh, Cshell).
Database Skills:
Oracle 9i-10g database administration, Data Analysis, Oracle Enterprise
Manager (OEM), Oracle Security, RMAN, Oracle 11 ASCP, Microsoft Access
2000-2003, SQL server 2000-2005 database administration all aspects
including SSIS, SSAS, SSRS, T-SQL.