Lesa Schaller

**** * ***** *****, *****, NE *****

Cell: 402-***-****

My Most Useful Office Skills

Microsoft Office (Excel, Word, some Access, some Outlook)

Knowledge of multiline telephone systems

General Office Knowledge: Typing, 10-Key, Alphanumeric Filing, Office

Machines: Faxes, Copiers

Volunteer & Extra-Curricular Activities

Secretary, Omaha Cavaliers (04/2005 - 12/2007)

. Maintenance of meeting minutes, attendance sheets, Secretary/Treasurer

(2006)

. Preparation of meeting agenda

. Occasional website management (convention updates, minute posting,

administrative monitoring)

. Convention organization (planning, budgeting, and running 4-day

conventions for 200-250 people)

. Supervising 15-50 volunteers throughout the year as well as at the

conventions

District 66 Westside - (09/2007-current)

Announcement Sign (volunteer position)

. Update current announcement signboard

Volunteer Parent - (08/2006 - current)

. Anything the Volunteer Council, teachers, Community Club needed help

with

Chairperson for the 2006-2007 Westside Community Schools Census

(Westbrook Elementary)

. Successfully contacted by phone or in person 1,400+ households for

census information confirmation within a 2-month timeframe (Received

$2,800+ for school's community club budget)

Employment History

State of Nebraska- Temp Agency - 1313 Farnam-on-the-Mall, Omaha, NE 68102

- 402-***-****

(3/1/2010-5/13/2010)

Application Processing

. Process incoming paper and internet-based applications

Case Aide

. Process mail, update and pend applications, alphanumeric filing

. Prepare scanning files for upcoming document imaging, process the scan

files to include barcodes

. Coverage for phones and reception areas

SOS Temporary Program- State Personnel -301 Centennial Mall South,

Lincoln 68508 - 402-***-****

(09/2009-2/26/2010)

Eligibility Technician (Energy Assistance)

. Process Energy and Crisis Assistance requests for eligibility for

energy services

. Discussions with clients about their needs, missing verifications and

eligibility determinations

. Crisis assistance as needed, miscellaneous NFOCUS procedures

Between 11/1998 and 09/2009, I was my "Family's Office Manager" (stay-at-

home mother).

. Supply ordering (groceries, household, office, small personal

business)

. Multi-tasking (laundry, cooking, cleaning, errands, schedules,

children, husband, cat)

. Money management (bills, budgets, my husband's work expense account,

using Excel spreadsheets

District 66 Westside - 1312 Robertson Drive, Omaha, NE 68114 - (402) 390-

6490

(09/2008-05/2009)

Title I Math

. Maintain physical records and online database of math test scores for

Kindergarten - Fourth Grade

. Utilize lesson plans for teaching purposes

. Help K-4th Grade children understand/learn math concepts and facts

American National Bank - 8990 West Dodge Road, Omaha, NE 68114 - (402)

399-5000

(07/1994 - 11/1998)

Day Operator (AmData)

. Process incoming checks through the reader/sorter machine, balancing

them back to deposit tickets

. Run mainframe programs

. Troubleshoot/fix problems by phone (or in person) for the branches'

employees

. Create and print out customer statements, expense checks and reports

sorted for delivery to bank officers

. Maintain day-to-day operation records

. Office support (typing, copying, phone answering, record maintenance)

Document Specialist (Loan Operations)

. Verify accuracy and completeness of loan documents

. Contacting various car dealers/loan officers for more information on

incomplete forms

. Upload loan information into computerized system and record loan

numbers onto documentation

. Office support (typing, copying, phone answering, record maintenance)

General Help (AmData)

. Track down missing items

. Verify signatures of large item checks ($5,000 or more) against the on-

file signature cards

. Office support ement (typing, copying, phone answering, record

maintenance)

Proof Operator (AmData)

. Process and balance incoming checks bundles using 10-key encoding

machine

Sitel - 7720 Crown Point Ave, Omaha, NE 68134 - 402-***-****

(off and on from 1993 to 1998)

Customer Service Representative

. Process telephone-based applications

Kinko's - Store closed

(1993- July 1994)

Key Operator

. Process copy, collation orders for customers

. Troubleshoot self-service copiers

University of Nebraska at Omaha - 6001 Dodge St, Omaha, NE 68182 - (402)

554-2800

(1988 - 1992)

Chemistry Department (research assistant, temp receptionist, lab

technician)

Library (Reshelver)

Daycare Worker (Toddlers)

Education

University of Nebraska at Omaha, May, 2008

Bachelor of General Studies, History Focus

References

Ms. Diann Yoakum, Social Service Supervisor --- 1215 S 42 St, Omaha, NE

68105 --- 402-***-****

Ms. Darniece Amos, Social Service Supervisor --- 1215 S 42 St, Omaha, NE

68105 --- 402-***-****

Mrs. Cindy Vann, Principal at Westbrook Elementary --- 1312 Robertson

Drive, Omaha, NE 68114 --- 402-***-****

Mrs. Heather Walz --- 2121 Douglas #1705, Omaha, NE 68102 --- (402) 214-

3384

Mr. Ken Walz --- 2121 Douglas #1705, Omaha, NE 68102 --- 402-***-****

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