Customer Service Representative
Resume:
T homas Edward Artis I V
**** *********** ***, *** *****, Nevada 89122
Home #: 702-***-**** Cell #: 702-***-**** Fax #: 702-***-****
E-mail Address: t abjsyd@r.postjobfree.com
E ducation: H igh school graduate-Cairo American College, Cairo Egypt.
College Of Southern Nevada-Marketing/Commercial Ar ts 1998-
2000
L as Vegas College, Las Vegas-Business administration 2003-2004
Work Experience:
June 1995 to August 1995:
Worked at Cinnedome 12 Theater in Henderson Nevada. Worked the cash register, ticket
sales and cook in the café. I also performed general maintenance and cleanup. Resigned to
return to school. Address: 851 S. Boulder Hwy. Henderson, Nevada 89015. Phone #:
June 1996 to August 1996:
Worked at Circus Circus Hotel Casino. Operated midway games. Stocked booths. Resigned
to return to school. Address: 2880 S. Las Vegas Blvd. Las Vegas, Nevada 89109 Phone #:
June 1998 to May 2000:
Returned to Circus Circus Hotel Casino. H i red as an Arcade technician. Repaired out of
service arcade machines (non gaming) throughout casino. Maintenance on Photography
machines. Repair jams and provide customer refunds and service. Rotate machines on f loor.
Overhaul aging machines. Resigned for better job opportunity. Address: 2880 S. Las Vegas
B lvd. Las Vegas, Nevada 89109 Phone #: 702-***-****
May 2000 to June 2001:
Worked at United Parcel Service (UPS). Unloaded incoming parcel t rucks to process
packages. Also worked as a loader and sorter in the warehouse. I had to scan packages on
t he sorting belt. Distinguish each package destination and zip code. Redirect the package
to i ts designated ramp and t ruck for loading. I also worked on the dock scanning the out
bound packages then load them to specification in the t ransport t rucks. I’ve dealt with
packages from 2 oz. to 500 lbs., also known as e-r igs which require a forklif t for loading.
Resigned from UPS for a better job opportunity. Address: 740 N. Mart in Luther King Blvd.
L as Vegas, Nevada 89106 Phone #: 702-***-****
June 2001 to April 2009:
Worked at the Flamingo Las Vegas Casino as a Currency Clerk . (Hard count) E mptied all
slots from coin on a daily drop. Transported coin to be sorted, bagged or canned. Loaded
coin into the casino vault to be either re-circulated or picked up by the bank . (Soft count)
Performed daily revenue slot drop (paper currency). Emptied out cash cans to process
revenue. Balance and generate a revenue report for Auditing department. Sort paper
work between all cash handling departments: Hotel, Table Games, Slots, Front Desk, Race
and Sports Book, Auditing and Security. Performed slot fills and organized Fills and
C redits (“pinks and yellows”). I know how to use the CMS data input and t ransfer system
(Gaming). I also have NRT knowledge and experience with Easy Pay and Fast Cash
t icketing systems. I have general validator knowledge as far as repair and operation. Count
and sort poker chips. Worked under a strict t ime schedule fast and efficiently. Address:
3555 S. Las Vegas Blvd. Las Vegas, Nevada 89109 Phone #: 702-***-****
Personal Achievements:
F luent in English and Portuguese strong in Portuguese. In termediate (read and speak) in
Spanish and conversational in Arabic. I know basic M icrosoft Office programs such as
E xcel, Word, Outlook, and Power Point. I can type 35-45 WPM. I can operate a forklift and
m ule. I can operate cash processing machines such as G&D 500, 1000, and Cummings. I
have large cash handling experience. Balancing numbers and t rouble shooting skills. I was
on the Dean’s list and Presidents list at Las Vegas College (2004) with a GPA of 3.8. H igh
school student council, choir, varsity wrestling and baseball. Junior varsity soccer and
t rack and field. I’m a go-getter and fast learner that works efficiently. I’m also a team
p layer that knows how to multi task.
Personal H istory:
Born in Las Vegas, Nevada 1979. L ived in Rio De Janeiro from age 1 to 8years old (1981
to 1987). Moved to Oxnard, California from age 8 to 9 (1987 to 1988). Moved to Cairo, Egypt
f rom age 9-19 (1988 to 1998). Currently reside in Las Vegas, Nevada (1998 to 2010). Status:
M ar r ied 2004 with two children.
Personal references:
Susana Vallejo
Phone #: 702-***-****. Address: 4662 Color Up Ct. #103 Las Vegas, Nevada 89122.
Relation: friend. Years Known: 9. Occupation: Hostess.
Tobias Bosque
Phone #: 702-***-****. Address: 5440 Stacked Chips St. #101 Las Vegas Nevada 89122.
Relation: friend. Years known: 7. Occupation: Casino Bar back.
Richard Parkin
Phone #: 702-***-**** Address: 4801 Sheppard Dr. Las Vegas, Nevada 89122.
Relation: friend. Years known: 5. Occupation: Correctional Officer.
Tiffany Jones
Phone #: 702-***-**** Address: 5437 Ovando Way. Las Vegas, Nevada 89122.
Relation: friend Years known: 29. Occupation: Customer service representative.
C lint Colbert
Phone #: 210-***-**** Address: 7990 E. Snyder road apt. 16204 Tucson, Ar izona 85750
Relation: friend Years known: 25. Occupation: Petty officer (USAF)
Contact this candidate