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Customer Service Quality Control

Location:
New Port Richey, FL, 34655
Posted:
October 11, 2010

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Resume:

Lindsey M. Taylor

abjsxl@r.postjobfree.com 724-***-****

**** ****** **. *** **** Richey, FL 34655

Objective To use my education, experience and professional skills to

enrich the work environment and to further my knowledge in a

prospering company.

Saint Vincent College, Latrobe, PA

Education Bachelor of Science, May 2008

Major: Chemistry

Minor: Mathematics

Skills Laboratory: NMR Spectrometer, IR Spectroscopy, HPLC, Two-roll

Prep Mill

Technical experience: MS Office Suite, CGREC for Windows 2.10,

MathCAD, SAP Production System

Ability to learn quickly and adapt to new working environments

Reliable and work well without supervision

Self motivated and goal oriented

Great communication skills

Knowledge of OSHA standards and policies.

Ferro Corporation, Performance Pigments and Colors, Washington,

Professional PA

Experience Manufactures performance materials Internationally for

industries, including coatings, colors, ceramics, chemicals and

plastics.

Quality Control, Lab Technician V, February 2010 - September

2010

Entrusted with customer complaints to resolve issues promptly

and satisfy customers

Assisted in the blending and matching of specialty pigment

colors using inorganic materials in a timely manor to meet

deadlines.

Created a color spreadsheet in Excel including chemical

composition, particle size, and color values for all of the

pigments used directly in the Pigment department.

Collected samples from the warehouse and ran trials using a

Brabender Two Roll Prep-Mill.

Read trials using a Spectra Flash SF600 and a Solar Spectrum

Reflectometer.

Vocelli Pizza, Latrobe, PA

Cook and front counter, September 2005 - April 2008

Handled the most complex customer service issues as a result of

exceptional ability to promptly resolve concerns and satisfy

customers

Trained new employees skills of receiving orders and preparing

food

Relevant Chemistry

Course work General, Organic and Physical Chemistry I & II, Inorganic

Chemistry, Biochemistry, Quantitative and Instrumental Analysis,

General Physics I & II, Advanced Physical Methods and Advanced

Chemical Methods

Mathematics

Calculus I, II & III, Ordinary Partial and Differential

Equations, Linear Algebra

References Available upon request



Contact this candidate