Russell C. Chennault

***** ** **** ****** ( Geronimo, Oklahoma 73543 (

abjsx5@r.postjobfree.com

580-***-****

Qualifications Summary

Highly personable Technical Service Representative with over 20 years of

experience in the tire and rubber industry, 24 hour assistance and

customer follow up.

o Electrical and mechanical installation of Fischer cutting systems

followed with training of operation personal and maintenance.

o Demonstrated ability to earn customer trust and provide exceptional

follow-up, leading to increased repeat and referral business.

o Track record of assisting in the design and implementation of

reporting procedures that reduce labor costs and improve customer-

satisfaction ratings.

o Expertise in resolving escalated customer service issues.

o Secured numerous customer accounts for delivery of exceptional

customer service.

o Highly proficient in all facets of Fischer press brakes, steel cord,

steel and plastic cutting systems to include beam-scraping,software, electrical and mechanical troubleshooting.

o Supervisory experience involving 20-30 personnel and coordinating

with multiple engineers and contractors to provide informative and

trouble free project installations.

Professional Experience

Karl Eugene Fischer LLC (2000-2002 and 2003-2010)

Lead Technical Service Representative

Serve as Technical service representative for (the US branch) of a German

engineering firm with equipment in every country with a tire processing

plant.

. Installation of Fischer steelcord, steel cutting, plastics and press

brake systems from the from the foundation to the service and training

on both the mechanical and the electrical and minor programming using

Rockwell RS-Logix software, troubleshooting Motor controls, lan

systems,

. Instrumental in improving customer relationship through exceptional

work, suggestions, and follow up .

. Increased knowledge by assisting with development and implementation

of service, inspection, maintenance, reliability and training

programs.

. Enhanced employee performance and attendance through daily mentoring,

one-on-one discussions and training and communications.

. Received outstanding positive comments from customers, through

requests specifically for my talents. As well as exceptional feedback

from senior management.

. Rebuilding of shear gearboxes, setting, alignment and tuning of

machinery.

. Alignment of carbide cutting systems to ensure maintenance free

operation for extended periods. Repair or replacement of electronics,

soldering, repair connections.

. Involved heavily in 24 hour phone support, and coordination with the

customers of schedule changes to provide the least amount of downtime

possible and control budgets.

LB & B and Associates Fort Sill, Ok (2002-2003)

High Voltage Electrician

. Operation of heavy equipment (Line Truck)

. Operation of single and double Bucket truck

. Repair/replace transformers, fuses, electrical lines, street lights,

electrical poles and hardware.

. Documentation of time and jobs completed.

. Troubleshooting issues at the substations and all areas of the bases.

. On call 24/7

Temple Inland, Fletcher OK, (1999 to 2000)

Maintenance Electrician

. Troubleshoot and repair industrial electrical systems using Ti-Soft

PLC software.

. Installation and repair of digital and analog phone systems on plant

site.

. Installation of new equipment, conduit and raceway.

. Fabrication of parts and equipment.

. Troubleshoot 24vdc-480vac equipment, motor controls, switchgear,

. Troubleshoot and repair Drywall furnaces as needed

Goodyear Tire and Rubber Lawton, Oklahoma (1995 to 1999)

Maintenance Technician (multicraft)

. Troubleshoot and repair industrial equipment using Automax 3.8,

Factorylink, PLc-5 software

. Maintain and repair ac/dc motors, repair 24vdc- 4160VAC electrical

equipment

. Maintain and repair of 3 phase motors

. Setup of shaft couplings and drive assemblies

. Maintain and repair of TCU systems

. Frequent welding and torch cutting for repair or fabrication.

. Maintain and repair carbon black systems, conveyors, chain systems

Goodyear Tire and Rubber Lawton, Oklahoma (1989 to 1995 )

. Banbury trucker, Roller die Operator, Mill operator, laydown operator,

Volunteer Experience

. Volunteer Level 1 Fire brigade (1994 to 1999)

. Volunteer First Responder (1994 to 1999)

Education and Training

. (Oct 2001-Dec2001) Extensive training program of German electrical,

mechanical, systems with multiple returns trips for new technology and

updates.

Education and Training

. (April 1995-Dec 1995) Industrial maintenance training program

. (1990-1995) Hydraulics, Electronics, Welding,

. (1990) Electronics 1 and Electronics II Great Plains Vo-tech Lawton,

Ok

. (1989) General Subjects, Psychology Missionary Baptist College

Marlow, OK

. (1988) Electronics, Hydraulics, Mechanical Engineering Cameron Univ.

Lawton, Ok

. (1985-1987) Drafting Red-River Vo-tech Duncan, Ok

References : Thomas Weston CEO KEFischer LLC

580-***-****

Pat O'Connor Maintenance Planner Goodyear Tire 716-

432-5955

Travis Jones Lead Setup Tech Continental Tire 618-

237-9693

Derrick Brackett Process Specialist Michelin Tire

864-***-****

Brian Cosby Plant Engineer Cooper Tire 662-401-

9981

Jeff Lewis Process Specialist Michelin tire Ca.

902-***-****

Joe Miller Maintenance Planner Cooper Tire 419-

722-5433

Juan Jimenez Maintenance Planner Goodyear Tire 910-

988-4089

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