Customer Service Sales

Jessica K. Faltus

***** ****** *** ***** . **. Louis, MO 63043 . Home 314-***-****

. Cell 314-***-**** . abjsvl@r.postjobfree.com

OBJECTIVE

. To obtain a full time position using my experience and skills

in project management, fundraising, database management,

customer service, volunteer coordination, sales, and event-

planning.

PROFESSIONAL EXPERIENCE

Judevine Center for Autism, Olivette, MO

Annual Fund Director, September 2008 to June 2009

. Planned and oversaw all fundraising events, database

management, direct mail appeals, and volunteer coordination.

St. Vincent Home for Children, Normandy, MO

Associate Director of Development, June 2004 to September

2008

. Planned and implemented all fundraising events, database

management, data entry, acknowledgement and solicitation

letters, donor research, and volunteer coordination.

Fundraising Events - Kookin' for Kids, Golf Tournament,

Wine Tasting, Basketball Tournament, Book Fairs, Appreciation

Dinner

Kookin' for Kids

. Significantly increased the event's net profit and

attendance

. Coordinated 28 restaurants and 28 celebrities

including media personalities, sports and political figures

. Oversaw the planning committee

. Solicited the acquisition of gifts for the live

and silent auctions

. Marketed the event to the public through personal invitations,

radio, television, newsletters, newspapers and websites

Golf for Children Tournament

. Significantly increased the event's net profit and

attendance

. Oversaw the planning committee

. Obtained major sponsors, auction donations and players

Volunteer Coordination

. Conducted all volunteer interviews, orientations, and

tours

. Coordinated more than 1000 student, corporate group, and

individual volunteers

. Maintained volunteer records

Database Management

. Oversaw the conversion of an 18,000 record database from

Raisers Edge to E-Tapestry

. Completed all data entry and maintenance

. Coordinated all acknowledgement, solicitation and appeal

letters

Cor Jesu Academy, St. Louis, MO

Director of Special Events, August 2002 to June 2004

. Planned and oversaw the school's main fundraising

events, including:

Annual Auction

. Increased the net profit by 60 percent in two

years

. Oversaw and coordinated more than 300 volunteers

. Solicited the acquisition of more than 1,500

auction donations each year

. Worked within a limited budget to host dinner

auction for more than 550 guests

. Developed operational procedures

. Managed the finances and created the financial

reports

Annual Golf Tournament

. Oversaw the planning committee

. Secured the tournament sponsors and donations for

the accompanying live auction

. Coordinated reservations for the 144 tournament

players

Scholarship Dinner

. Initiated and planned inaugural dinner in November

2002

. Increased net profit by 30 percent second year

Cor Jesu Academy, St. Louis, MO

Auction Coordinator, August 1999 to August 2002

. Served as the liaison between administration and auction

chairs; developed strong relationships with the administration

while working under the Associate Principal.

Things Remembered, Crestwood Plaza, St. Louis, MO

Assistant Manager, 1999 to 2001, Sales Associate 1996 to 1999

. Oversaw daily operations of opening and closing the store,

including customer service, cash handling and scheduling

. Created displays to promote products

. Trained new employees in sales, retail duties and

engraving and etching

EDUCATION

. Webster University, BA Psychology, Art Minor, St. Louis,

MO 1999

. Cor Jesu Academy, St. Louis, MO 1994

QUALIFICATIONS

. Leadership, training/mentoring, event-planning, data

entry, project management, sales, customer service, fundraising

. Microsoft Word, Excel and Publisher, Raisers Edge, E-

Tapestry, GiftMaker Pro, FirstGiving

VOLUNTEERING

SSDN, St. Louis, MO

Trivia Night, November 2009

. Was a member of the planning committee

St. Monica Catholic Church, Creve Coeur, MO

Dinner Auction, February 2011

. Am a current member of the planning committee for the

2011 Dinner Auction

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