Customer Service Manager
Resume:
Keith Alan Holbrook
Columbus Ohio, 43204
*****************@*******.***
EDUCATION
Southern West Virginia Community and Technical College
Logan, WV
Associates in Science Degree
Computer Information Systems
Expected
Graduation Date: December 1998
WORK HISTORY
Goody's Family Clothing 1996-1998
Logan, WV
Cashier
Duties included: Assisting Customers as needed. Operating Cash Register,
handling large amounts of money. Ringing up Customers purchases.
Customer Service Cashier
Duties included: Processing Customers Returns Per Company Policy. Issuing
Gift Certificates and/or due bills. Balancing Cash registers and other
duties as required.
Promoted To Goody's Family Clothing Corporate Office 1998-2001
Knoxville, TN
Store Development Operations Manager
Duties Included: Traveling from State to State Setting up new stores and
remodeling existing stores. Was also in charge of setting up and trouble
shooting Computer and Cash register systems per company Policy. Overseeing
Training of New Managers on day-to-day Operation of their store. Also
trained new cashiers and Customer Service Cashiers on Operating Cash
registers per company policy. Managed 15-20 people on a day-to-day basis.
Promoted to Store Development Merchandising Manager
Duties Included: Traveling from State to State setting up new stores and
remodeling existing stores. Was in charge of Setting up the Mens,
Childrens and Shoe Departments per company policy. Was also in charge of
Training New management and Department heads on Merchandising Standards set
forth by the Coroporate Office. Due to Corporate Downsizing the Store
Development Department was dismantled.
Thomas Hospital 2002-2005
Charleston, WV
Unit Secretary for the Emergency Department
Duties Included: Entering Doctors orders into computer in a timely and
accurate manner. Answering and transferring phone calls from a multi-line
phone system to the appropriate departments. Other Duties as assigned.
Moved to South Carolina
Roper Hospital 2005-2008
Charleston, SC
Emergency Department Technician
Duties Included: Entering Doctors orders into computer in a timely and
accurate manner. Answering and transferring phone calls from a multi-line
phone system to the appropriate people and deparments. Duties also
included assisting nurses with patient care by taking vital signs,
performing EKG's and lab draws and other duties as assigned.
St. Francis Hospital 2008-Present
Charleston, SC
Emergency Department Technician
Duties Included: Entering Doctors orders into computer in a timely and
accurate manner. Answering and transferring phone calls from a multi-line
phone system to the appropriate people and deparments. Duties also
included assisting nurses with patient care by taking vital signs,
performing EKG's and lab draws and other duties as assigned.
References Available upon Request.
Contact this candidate