Customer Service Manager
Resume:
R. Jason Laster
Forsyth, GA *1029
October 8, 2010
Human Resource Coordinator
HR Department
JOB VISTA
Dear HR Coordinator,
I have chosen to contact Job Vista because of its continuing growth and service to its customer. Please
consider me as an applicant for the Accounting Assistant Position.
I am a graduate from Macon State College with a Bachelors degree in Accounting. I have acquired an
Associate’s degree in Science with an emphasis in Computer Information Systems from Gordon College.
My studies have included Business Finance, Cost & Advanced Cost Accounting, Principle of Management,
Intermediate Financial Accounting I-III, Business Statistics w/ Excel, Systems Analysis and Design,
Auditing, Principles of Taxation, Program management, and Decision Support & Organizational Intelligence.
My work experience includes office management, customer service, auditing, and bookkeeping.
I have hands on experience as an auditor and front office manager in the hotel and hospitality industry. My
experience within this expertise spans over a period of approximately one year and a half. I possess
experience in the recording transactions into the General Ledger, computing ratios, and calculating aging
account schedules in preparation for presentation to management for collection implementation. Through
dedication and drive I became the front office manager where my duties included employee scheduling,
payroll, deposits, accounts payable & receivable as well as the management of a staff of over 25 personnel.
I am confident that with my experience and training, I can perform any duties required. If any additional
training is required, I can assure you that the company’s time and resources will be rewarded. I am aware
that I may lack some of the experience required for this position but I am willing to negotiate on my salary.
I have enclosed my resume detailing my qualifications. Please contact me at 478/394-5591 or 478/994-6556
to arrange an interview to discuss how I may be able to serve your company in the future.
Sincerely,
R. Jason Laster
Enclosure,
311 Old Brent Rd. • Forsyth, GA, 31029
Home: 478-***-**** • Cell: 478-***-****
R. JASON LASTER
ACCOUNTING ASSISTANT
Detail-oriented manager and customer service representative with two years of experience. Achieved success in
representing and maintaining several accounts while simultaneously upholding the highest of employer and customer
standards. Determined to further enhance professional development.
Core Knowledge & Skills:
• Accounting & Bookkeeping • C+ and Object Oriented Programming
• Advanced Training in Microsoft Excel 97 • Computing Ratio Analysis’
• Preparing Aging Accounts Schedules • Micros Property Management
• Recording Entries w/ Peachtree Accounting Software
Professional
Experience
ALLSTATE, Forsyth, GA
2010-Current
My duties were to screen call listings and place calls to potential customers that were in the
market for home, automobile, and health insurance. I recorded the potential clients name
and information, and forwarded it to the insurance specialists.
MARKETER
•Placed cold calls to potential customers
•Scrubbed calling list to only include customers that would meet company standards
HOLIDAY INN, Macon, GA
2010-2010
My primary daily functions included the verification of the correct cash intake from daily sales, and
preparing the cash receipts for deposit. I also on a daily basis communicated with suppliers and vendors
to verify billing invoices, work orders, and purchase orders. A major achievement was realized when I
successfully helped facilitate the installation of a new payroll system, which allowed for a more accurate
representation and payment of hourly employee rates. This accomplishment allowed for a reduction in
cost and increase in efficiency.
FRONT OFFICE MANAGER
•Prepared and calculate cash deposits
•Created schedules for employees, and recorded time to verify accuracy
•Distributed payments for accounts payable
•Posted charges and made adjustment to customer accounts
•Submitted purchase orders to vendors
•Generated profitability ratios and cost analysis’ to improve operation efficiency and effectiveness
HOLIDAY INN, Macon, GA
2010-2010
As a member of a team that was responsible for the opening of a new hotel, my primary duty within this
team was to identify problems, plan, and implement viable changes where the operational systems
functionality would increase. Following the launch of our new facility, our team continues to test and
redesign the Property Management System to ensure efficiency and profitability.
R. JASON LASTER
Page 2
…Professional Experience, Continued…
CLERK
AUDITOR
•Recorded daily transactions into General Journals and Ledgers
•Customer service including checking guests in and out
•Computed ratio analysis’ to Management for decision making
•Organized and updated aging account schedule for the Hotel Controller & A/R Department
HOLIDAY INN EXPRESS, Byron, GA
2007-2008
CLERK
AUDITOR
•Recorded daily transactions into General Journals and Ledgers
•Computed ratio analysis to Management for decision making
•Organized and updated aging account schedule for the Hotel Controller & A/R Department
•Negotiated with potential Direct Bill clientele on commission
Professional
Development
B.A. in Accounting and Business Information Systems, May 7, 2010
Macon State College, Macon, GA
Associates of Science in Computer Information Systems, June 2005
Gordon College, Barnesville, GA
Contact this candidate