Manager Sales
Resume:
Latrese C. McGrew
Silas, AL *6919
*********@*****.***
Dedicated and determined professional with formal training in health care
office administration seeking a position to combine management and health
care background in an opportunity with an outstanding organization.
Diverse skills in overseeing operations, managing teams, and facilitating
patient specific training sessions will make an excellent addition to a
team of health care professionals.
Education
Herzing University
Madison, WI
Master of Business Administration in Health Care Management
Graduating in 2011
Stillman College
Tuscaloosa, AL
Bachelor of Arts in Accounting
2001
West Alabama Chapter of Red Cross
Tuscaloosa, AL
Health and Safety Instructor Certificate
2007
Pine Belt Education Center
Laurel, MS
Certified Nurses Aid
2006
Professional Experience
Life Enrichment Services
Northport, AL
Office Manager
10/09 to 02/10
. Responsible for overseeing daily office operations including faxing,
coping, answering calls, ordering office supplies, maintaining office
equipment, and greeting visitors
. Responsible for training and facilitating independent living and
community skills for intellectually disabled individuals in a
residential facility to help achieve maximum independence
. Follow HIPAA guidelines concerning individuals privacy and
disclosing confidential information
Connecting Hearts Residential Services
Tuscaloosa, AL
Transition Coordinator
10/06 to 3/09
. Identified and recruited individuals with mental disabilities to
become Connecting Hearts clients by detailing the company's programs
and benefits
. Responsible for overseeing daily office operations including faxing,
coping, answering calls, ordering office supplies, maintaining office
equipment, and greeting guests
. Conducted on the job training for new hires to ensure office team
performed and excelled at job requirements
. Indentified as key contact for upper management for any office related
concerns
. Taught CPR and First Aid to potential candidates
Latrese C. McGrew
Page 2
Professional Qualifications
Leadership
. Trained and supervised new employees concerning the job tasks and
responsibilities to ensure quality performance and productivity
. Performed managerial duties at the highest level to ensure maximum
satisfaction of customers and contribute to the company's growth
. Supervised a selected team of sales associates t o ensure a maximum
level of customer satisfaction providing courteous and prompt service
. Addressed all problematic areas with team members and recommended
appropriate disciplinary action
Management
. Balanced cash register to verify accuracy with the funds
. Entrusted to make daily bank deposits
. Verified and compared the accurate balance in cash fund
. Implemented detailed floor plan to optimize available advertisement
space
. Assisted in store-wide inventory of merchandise to ensure accurate
reporting and accountability
. Proficient in MS Office Word, PowerPoint, Excel
Client Service
. Assisted customers and maintained cleanliness of the store
. Displayed the leadership and team work necessary for our store to
satisfy each customer
. Responded to and resolved complaints to ensure customers
satisfaction
Previous Employment History
Kentucky Fried Chicken - Tuscaloosa, AL Shift
Leader, 8/06 to 10/06
Hardee's - Waynesboro, MS
Supervisor, 12/05 to 7/06
Kentucky Fried Chicken - Tuscaloosa, AL
Assistant Manager, 1/03 to 11/03
Super Target - Tuscaloosa, AL Team Leader and Sales
Associate, 1/02 to 1/03
Big Kmart - Tuscaloosa, AL Sales
Associate, 1/99 to 12/01
Contact this candidate