Manager Customer Service
Resume:
Brian Pickett
Brian Pickett
**** * ******** *****, ************, IN 46055
abjssw@r.postjobfree.com
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OBJECTIVES
My aspiration is to become successfully employed with a company that will allow
me to develop my skills and knowledge to become a leader of tomorrow.
EDUCATION
Ball State University
Aug 94-May 96
New Castle Chrysler High School
Graduate, May 1994
Diploma
EXPERIENCE
Office Manager/Sr Administrative Assistant C I G N A H e a l t h C a r e
July 2004 - Present
Responsible for the day to day operations of the Carmel, IN office.
Maintain all office supply inventory. Manage the relationship with all
vendors to the office (Staples, Vector, Office Max, Swift-Air
Mechanical, Zeller Realty Group). Maintain building access and card
access into the office. Work directly with Corporate Security and
CBRichard Ellis with any facility or safety/security concerns. Process
expense reports for the managers. Coordinate meetings and calendars
for the VP of Sales and VP of Contracting. Pull monthly audit reports
of existing client accounts for the Client Managers to review. Also,
handle calls with brokers and some members. Did travel some for the
company and visit with some of the existing clients. Coordinate several
different Employer Forums at different venues in and around the state
of Indiana.
Temp at CIGNA HealthCare K e l l y S e r v i c e s
June 2003 – July 2004
Same responsibilities as above.
Team Leader K e i h i n I n d i a n a P r e c i s i o n T e c h n o l o g y
May 1996 – May 2003
Managed approximately 25 production line associates. Completed
daily inventory reports and ran the production lines to meet daily
quotas. Coordinated changes in the production schedule to meet the
needs for Honda. Ran quality audits on machined products produced by
Brian Pickett
my production lines.
SKILLS
Microsoft Outlook, Excel, Word, Access, PowerPoint
Inventory Control
Customer Service
CERTIFICATIONS
State of Indiana Life, Accident & Health License
REFERENCES
Julie Kozak-Dental Sales Manager-CIGNA HealthCare, Phone: 317-
538-0960
Julie Marino-Contract Manager-CIGNA HealthCare, Phone: 317-694-
8600
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