Customer Service Manager
Resume:
**** ***** **** **.************, In *****
Phone 317-***-**** . E-mail abjssd@r.postjobfree.com
Toya R.Thompson
Objective
My objective is to maintain a job that will eventually
turn into a career. I am interested in a position that
will allow me to apply my management skills in six
months to a year of employment. I am also interested in
a company that provides student tuition assistance or
reimbursement.
EMPLOYMENT Spectrum Community Services of Indiana LLC
November 10, 2008 to Present
Spectrum Community Services of Indiana LLC
11075 N.Pennsylvania St. Indianapolis, Indiana 46208
Direct Support Professional
Providing assistance to Developmentally Disabled
individuals in all aspects of life.
Beginning Rate $10.00 an hour / Ending Rate $10.20 an
hour
I have already given a 2 week notice.
Job Description for: spectrum community services of indiana llc / DSP
Home Care, Personal Hygiene, Med Administration, 24hr
Supervision, Meal Prep, Transportation, Finance
Tracking, Community Interaction, Detailed Progress
Notes, Medical Charting, Problem Solving and Trouble
Shooting; CPR,First Aid Certification and much
more...
Employment Rescare /Adept
May 21, 2007 to October 2, 2008
Rescare /Adept 8041 Knue Rd.Indianapolis,In 46265
Direct Support Professional (Overnights)
Providing assistance to Developmentally Disabled
individuals in all aspects of life.
Beginning Rate $ 8.25 / Ending Rate $ 8.25
I resigned and gave a 2 weeks notice
Job Description for: Rescare/ adept OVERNIGHT DSP
Group Home Environment, Home Care, Personal Care,
Personal Hygiene, Med Administration, Family Style
Dining, Active Treatment, Transportation (in company
van), Deep Cleaning, Hoyer Lifting, CPR,First Aid
Certification and much more...
Employment Casual Male XL
April 10, 2006 to July 15, 2007
Casual Male XL 884 Us 31 N Greenwood, In 46142
Casual Male XL 10027 E. Washington St. Indianapolis,In
46229 317-***-****
2nd Assistant Manager
Providing Excellence in Customer Service
Beginning Rate $7.50 / Ending Rate$ 7.50
I resigned and gave a 2 weeks notice
Job Description for: Casual Male XL
Open and Close Store, Bank Drop, Daily Reports, Stock,
Catalog Ordering, Making Schedules, Problem Resolving,
Sale Setting, Cashier, Inventory, Leadership and
Initiative skills required.
EMPLOYMENT Radisson Hotel Indianapolis Airport
February 07,2005 to March 23, 2006
Radisson Hotel Indianapolis Airport
2500 S High School Rd Indianapolis, In 46241
Front Desk Agent
Customer Service
Beginning Rate $ 8.25 / Ending Rate $8.50
I resigned and gave a 30 day notice
Job Description for: Radisson airport hotel
Guest Check-In/Out, Making Reservations, Answering
Phones, Making Room Keys, Faxing, Filing, Coping,
Cashier, Customer Service, Transport, Reports, Group
Events, Working Under Pressure, Knowing All Current
Events, Data Entry, Multi-Tasking and Problem Solving
EMPLOYMENT Wal-Mart Super Center
September 16, 2003 To January 2005
Wal-Mart Super Center
10617 E.Washington St. Indianapolis, IN 46229
Stocker/Cashier
Inventory control and Stock
Beginning Rate $ 6.50 / Ending Rate $8.76
I resigned and gave a 2 weeks notice
Job Description for: Wal-mart
Unloading Trucks, Stocking, Door Greeting, Go-Backs,
Cashier, Use of Pallet Jack, Customer Service and
Display Setting
EMPLOYMENT Holiday Inn Conference Center
March 27, 2002 to August 21, 2003
Holiday Inn Conference Center
2480 Jonathan Moore Pike Columbus, In 47201
Night Auditor
Balancing The Hotel Revenue
Beginning Rate $ 9.75 / Ending Rate $9.75
I resigned and moved back to Indianapolis, I gave them
a written 30 day notice
Job Description for: holiday inn conference center
Manager On Duty, Effectively and Efficiently handling
Guest Complaints, Check-in/out, Cashiering,
Distribution of Change to other Departments within the
Hotel, Accounting, Faxing, Filing, Coping, Data Entry,
Multi-Tasking, Manager Reports, Working several
consecutive days (weeks) with no days off, Postings,
and Security at Night
EDUCATION ITT TECHNICAL INSTITUTE
May 2006 to March 2007
ITT TECHNICAL INSTITUTE
9511 Angola Ct. Indianapolis, In 46268
Multi-Media/Video Game Design
Full Time Student, Computer Club, 3.5 GPA, Deans List
(x 2)
EDUCATION Atterbury Job Corps Center
March 6, 2001 to July 19, 2002
Atterbury Job Corps Center
1025 A Hospital Rd Edinburgh, Indiana 46124
Computer Operations / General Education Diploma
Graduate and Residential Honor Student
G E D Received on June 15, 2001
Computer Operations Certificate Received on September
21, 2001
I came to Job Corps on my own to improve my quality of
life by obtaining a much needed GED and TRADE. With
determination and hard work, I was able to achieve all
the goals I had set for myself.
Education Warren Central High School
Fall of 1993 to Fall of 1996
Warren Central High School 9500 E. 16th Street
Indianapolis, In 46229
Commercial Art
I did not graduate, but received my GED at Job Corp.
Skills Acquired
Microsoft Window 95 to Vista and 7, Microsoft Word,
PowerPoint, Access, Excel, Photoshop, 3ds Max, Data
Entry, Working with Diverse Groups of People, Paying
attention to Details, Leadership, Team Work, Time
Management, Punctuality, Customer Service with a Smile,
Confirmation Letters, Reservations, Taking Messages
Properly, Returning Business Calls in a timely manor,
Faxing, Filing, Coping, House Hunting on a Limited
Budget, Managing Finances, Trouble Shooting and Problem
Solving, Thinking out of the Box, Patience, Listening
Effectively, Following Directions, Working Hard,
Multi-Tasking, Incident Reports, Appointment setting,
Scheduling, Working Extremely long Hours, Being On
Call, Working Holidays, Med Administration, Teaching
Everyday Life Skills, Transporting Clients, Project
Management
References
Nicole Linster 317-***-****
Known for 10yrs
Shannon Stacey 317-***-****
Known for 10yrs
Nadia Duerson 317-***-****
Known for 16yrs
More References Available upon Request of Perspective
Employer
Awards received from: Job Corp Center
Honor Student, Academics Student of the Month,
Academics Overall Female Student of the Month,
Academics GED Math Student of the Month, Academics
Writing Skills-Best Essay, Bellamy Hall Honor Dorm
Student of the Month(x3), Bellamy Hall Bay of the Month
(x6) and Bellamy Hall Honor Dorm Most Initiative
Student
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