Training Human Resources

ALICIA R. DAVIS

**** ******* ***** #1-318-***-****

Memphis, TN abjsrl@r.postjobfree.com

CORPORATE TRAINER / HUMAN RESOURCES

Business Management Employee Relations Coaching

SUMMARY OF QUALIFICATIONS

In-depth experience in training, writing, course development, instructional design, and

•

resource coordination.

Proficient at creating classroom training and instructional materials, teaching aids, and

•

devices, as well as technical/troubleshooting manuals and user guides.

Excel at collaborating with managers, instructors, and action committees to determine

•

training needs.

Core Competencies:

Training / Facilitation Cross - Cultural Planning

Project Management Employee Development

Quality Improvement Staffing & New Hire Orientation

Conflict Resolution Performance Management

PROFESSIONAL EXPERIENCE

J.R. Simplot West Memphis, AR

Training Specialist 2009-Present

Facilitate the Structure Job Training development process for each job and ensure

documentation is developed.

Manage training for all plant hourly and salary personnel.

Organize training programs with human resources, production, and safety departments.

Facilitate Task Forces for continuous improvement projects.

Develop training standards for each position and ensured effective documentation of all

training activities.

Created a program for on-the-job training to include “train the trainers” for hourly

trainers. Served as resource regarding all aspects of training and document all training.

Collaborated with functional managers and other subject matter experts to support

training curriculum and development and delivery in content areas (Safety, Quality, HR)

using ADDIE model.

Provide Change Management training, support, and coaching of employees and

managers within the plant.

Manage training files and enter into Learning Management Systems (LMS).

Monitor the training process to ensure effectiveness.

Coordinated new hire orientations and developed training for employees.

Provide support for Human Resource by reviewing potential applicant resumes; develop

interview questions and interviewing prospective internal applicants.

Facilitate internal hourly interviews with department managers and supervisors.

Assist with orientation of recently hired and temporary employees through training on

company policies, benefits, and systems.

Support in the development of employees to ensure growth and development.

Maintain internal applicant tracking for internal job applicants for EEO/AAP purposes;

complete annual report and submit to Human Resources Manager.

Assist in roll-out of new Human Capital Management System and Lawson for tracking

employee attendance, workflow, position transfer, etc.

Assist in tracking absenteeism and discipline actions.

General Motors Corporation Marion, Indiana

Production Trainer 1999-2008

Conducted quality training needs analysis reviews, developed training courses and designed

new methods for delivering training solutions in manufacturing environment with 1700

employees.

Assisted in the development of a team culture, coaching team members to ensure growth

and development. Developed and implemented changes regarding team building, surface

high-lighting, process control, production maintenance partnership, quality audits, and

standardized work.

Taught a variety of classes regarding proper utilization of equipment, lock-out procedures,

plant safety, and work practices. Conducted training needs assessment and assisted in

identifying root cause.

Served on personnel screening and selection panel and conducted new hire orientation.

Participated on several committees that proposed and implemented systemic changes within

the organization including Production Maintenance Partnership (taught teams how to

communicate), Standard Operating Procedures, Forklift Committee (improved safety), and

Standardized Work (guided teams on enhancing quality of product).

Collaborated in the development of operations production software.

Worked with equipment manufacturers to develop new equipment training for operations

hourly and maintenance associates.

Created a program for on-the-job training to include “train the trainers” for hourly trainers.

Served as resource regarding all aspects of training. Documented all training.

Strived to maintain a thorough knowledge of instructional standards, practices and

methodologies for adults. Presented material using a variety of instructional techniques and

formats.

Education

Bachelor of Science, Management / Communication

Concordia University Wisconsin

Memberships: American Society for Training & Development (ASTD)

Certifications: Industrial Technology Lean Manufacturing (Purdue University)

Hazard Analysis Critical Control Point (HACCP)

Professional Development: Situational Leadership (2004) Standardized Work (2003)

Manufacture Skill Standard Council (2006)

Certified Professional in Learning and Performance (2010)

Technology: Microsoft Office LMS Quest Kronos Outlook Optima Lawson

Contact this candidate