ARTURO ENCINAS
**** ****** ** • EL PASO, TX ***** • 915-***-****
abjsnt@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Articulate communicator with solid interpersonal and
negotiation skills necessary to resolve discrepancies and
provide solutions to internal and external customers with
diverse backgrounds and from dissimilar cultures.
Computer Literacy: Microsoft Office (Word, Excel, Access,
Outlook); Oracle; Peachtree
Bilingual: English and Spanish
EXPERIENCE
2008-2010(June 2008- September 2010)
A & E Wholesale El Paso, TX
Owner/Manager
Wholesale of hair care products.
Sales and delivery of products.
Customer service
Shipping and receiving
2006-2008 (Dec. 2006 - May 2008)
HOT Closeouts & Discount Center El Paso, TX
Operations Manager
Experience in project management, warehouse operations, and
inventory control
Responsible for Warehouse, Production, Sales department.
Overall Maintenance of warehouse
Responsible for shipping and receiving departments.
Managed 20 employees both production and warehouse areas.
Experience in delivery department, delivery and pick up from
and to local warehouses and business.
Overall maintenance of warehouse and safety guidelines.
2004–2006(Dec.2004 – May 2006) EchoStar Communications El Paso,
TX
Warehouse Service Supervisor
Responsible for warehouse inventory.
Responsible for creating week ending reports and end of month
reports to upper management.
Keeping entire warehouse area clean and organized following 5s
program
Accountable for cycle count team, checking and revising reports on a
daily basis.
Responsible for 20 to 35 employees in two shifts. Keeping track of
schedules and hours, also in charge of interviews, evaluations and
terminations.
Creating processes and help revise procedures to have a better
knowledge of work areas.
Overall maintenance of warehouse and safety guidelines.
2002–2004 Mid West Textiles El Paso, TX
Sales/Warehouse Supervisor
Maintaining inventory quality and control.
Managed ten employee’s in both warehouse and sales departments.
Responsible for week end inventory maintaining excellent control.
Responsible for meeting sales quota.
Actively interact with customers to help improve sales.
2000–2002 JD Corp. (Mesa Ford, Inc.) El Paso, TX
Sales Consultant
Responsible for initial sales contracts, contract adjustments and follow
up.
Involved in customer relations and satisfaction.
Responsible for meeting sales quota.
Developed Excellence in Sales Training Program Course.
1994–2000 Viva El Paso (Seasonal) El Paso, TX
General Manager-Concessions
Managed employee relations, hiring, scheduling, and terminations.
Responsible for inventory control.
Ensure customer satisfaction and sales procedures.
Entrusted and accountable for all monetary transactions between
concessions and corresponding banks.
1990-1993 ELAMEX Cd. Juarez, Chih. Mexico
Lawyer Assistant
Responsible for keeping and translating of Mexican legal
documents.
Created and revised legal contracts in accordance with Mexican law.
Actively assisted in achieving settlements for legal disputes.
Research pertinent legal data for court cases.
EDUCATION
1994–1999 University of Cd. Juarez (UACJ)
Law Degree
1990–1993 University of Texas at El Paso
Business Administration Program