Customer Service Sales

Jose L. Gonzalez

**** *.*. **** ****** .Miami, Fl 33145

Telephone - 305-***-**** . Email - abjsn0@r.postjobfree.com

Objective:

Seeking a position in an organization where my years of experience in

purchasing and customer service will make a positive contribution to the

company.

Professional Experience:

U.S. Century Bank . Miami, Fl . 2004 -2010

Purchasing Assistant . 2007 - 2010

. Responsible for doing all the purchasing for the bank's 24 branches.

Purchasing responsibilities included office supplies, equipment and

janitorial supplies and equipment for the bank's janitorial vendor.

Coordinated the purchase and installation of telephone, security, and

general bank operations equipment. Purchased all promotional

items/material for the marketing department. Coordinated the

distribution of the promotional items for the bank's special events.

. Managed the bank's contact information including the list of Emergency-

ATM contacts, burglar-emergency contacts, and third-party providers.

. Coordinated the distribution of special compliance notices, worked

with the consumer compliance department, and maintained all pertinent

records.

. Supervised operations for the mail room facility including equipment

maintenance. Supervised the process of returned mail in compliance

with the bank's return-mail policy.

. Worked in cooperation with branch administration personnel.

Responsibilities included printing and distribution of identification

material for all the branch personnel, business cards, and the

distribution of the bank's FDIC signage with the consumer compliance

department.

Facilities Coordinator . 2004 - 2007

. Managed the purchase of office supplies, office and operations

equipment for all branches.

. Maintained records for all third-party vendors, supplies. Coordinated

maintenance and repair of equipment for all the branches. Responsible

for keeping all the maintenance records. Coordinated the installation

of equipment with third-party vendors.

. Responsible for the leasing records for all the bank branches.

Applied for and renewed city and county business licenses for new and

existing bank branches, and all local and state fire department

licenses.

Sears, Roebuck, and Company . Miami, Fl . 1969 - 2002

. Service and repair of residential air conditioning and refrigeration

systems. Responsible for increasing customer base and support of

corporate brand products.

. Telephone sales and customer service. Parts department sales and

inventory, building maintenance.

Skills:

. Proficient in Microsoft Word and Excel.

. Speak, read, and write English and Spanish.

References:

References are available upon request.

Contact this candidate