Customer Service Sales
Resume:
MacKenzie Kimbrow
**** *** ***. . ***** *******, AL 36089 . US . 251-367-
**** . *********@*****.***
EDUCATION
Bachelor of Arts in Communication and Information Sciences, December 2009
Major: Advertising
Minor: Psychology
The University of Alabama
Tuscaloosa, AL
PROFESSIONAL SKILLS
. MS Office (Word, PowerPoint, Excel)
. Oral and Written Communication
. Public Relations and Customer Service
. Excellent organizational skills
INTERNSHIP
SSAB Axis, AL
HR Assistant May 2007-August 2007
www.ssab.com
. Organized the "Fill the Bus" event and raised $25,000 toward school
supplies for elementary school children
. Designed banners using InDesign and Microsoft Paint for fundraiser and
collected donations from participants
. Organized about 20 volunteers to help with campaigning and logistics
. Worked with new employees by creating Excel files for resumes and
filing of personal information
. Operated the fax machine and copier
EXPERIENCE
Hollister Mobile, AL
Sales Associate April 2008- April 2009
. Utilized interpersonal skills with customers to increase sales
potential
. Responded to customer questions and concerns using positive
communication skills
. Created floor sets and displayed merchandise to increase customer
interest
. Learned cash register operations and handled $ 2000 daily
Abercrombie and Fitch Mobile, AL
Sales Associate July2005- April 2008
. Provided friendly and expedient customer service
. Ensured merchandise was up-to-date and displayed appropriately
. Maintained a safe and clean sales floor
. Supported management with managerial duties such as recruiting and
calling employees
Core Fitness for Women Mobile, AL
Receptionist June 2004- May 2005
. Performed secretarial duties such as entering client information into
the computer and filing client paperwork
. Conducted cold calls
. Stocked new products and promoted sales to clients
. Handled $500 daily in sales transactions
. Answered a multi-line telephone system and directed incoming calls
with a positive demeanor
REFERENCES
Woody Burke, Director of Human Resources, SSAB 251-***-****
Shana White, Environmental Health & Safety, ThyssenKrupp Steel USA, LLC
Karla Miniard, Owner, Sweets Bakeshop 251-***-****
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