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Customer Service Manager

Location:
Las Vegas, NV, 89117
Posted:
October 11, 2010

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Resume:

Erika Belvin

abjsk8@r.postjobfree.com

**** * ********* ** *** 2094

Las Vegas, Nv 89115

Other: 504-***-****

Summary Of Qualifications

*Self-motivated and highly organized individual.

*Excellent written,verbal,and communication skills.

*Friendly and outgoing

*Versatile

Experience

August 2005 - March 2006 BHT

Step By Step Phoenix, AZ

I watch young adults and teach them to be independent. I get them up for

school and bring them to school. I also bring them to there AA meetings and

talk to them about there problems.

November 2005 - March 2006 Customer Service

Ashley Furniture Glendale, AZ

I call customer and tell them their furniture is in and set them up for

deliver.

March 2006- May 2006

Pearson Government Solutions Phoenix, AZ

Received Incoming calls, and weekly refresher training.

May 2006-September 2006

Verizon Wireless

Chandler,Az

I worked as a Customer Service Rep. I mainly answer phones all day and help

customers edit their accounts.

September 2006- December 2007

T-mobile

I was an Assistant Manager. I mainly help customers with establish new

accounts,or change current account records.

March 2008- July 2008

Vital

I was a Customer Service rep/ Technical Support rep. I mainly help

merchants troubleshoot their terminals.

July 2008- Dec 2008

Chasepayment (Chase Bank)

I work in the cross sell department. I assist merchants in getting new

terminals, add Visa,debit card, MasterCard, Discover, JCB, gift cards, etc.

I also establish relationships with the merchants.

June 2009- Aug 2009

Summer Bay Resort

I assisted HOA Owners with their reservations or any question reguarding

their accounts, including deed information. I also booked reservations for

non-HOA owners.

January 2010- Till Now

AT & T

I work in the technical support department assisting customers with any of

their DSL

Home service problems . From connectivity to replacement modems if need be.

I also attend daily meetings and refresher trainings.

Education

Delgado

Surgical Nurse New Orleans, LA

Estrella Mountain Community College

Skills

I have done cashiering or 3 years now.

Hobbies

I am on Softely dance team. I also go to the gym and run

Objective

A position offering and opportunity for growth using my knowledge and

experience

References

* Antionette Tombar -623-***-****

*Stephanie Dickson -504-***-****

*Trudy Franklin-504-***-****



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