Software Security
Resume:
B OB W ARDROP
***Beaver Street
Conneaut, Ohio **030
***.*******@*****.***
S eeking IT or Full Time Position
S KILLS PROFILE
Current Student Computer Information Systems.
(Double Majoring in Computer/Networking Security and Cyber Forensics/Digital
F orensics.
Experienced and familiar with all Microsoft operating systems (MS-DOS through
Windows 7) Current System.
Experienced and familiar with Linux (Open Source Operating System).
Knowledgeable and experienced with Mac OS X operating system
Able to diagnose, upgrade, and repair personal computers (PC’s), software and
h ardware issues, printers and other computer peripherals.
Experienced with Installing, Upgrading, and Migrating operating systems and
o ther software.
7 years of phone and field tech support Direct Tv
Very knowledgeable with VCRS/DVDS/DVRS cabling, settings, and repairs.
PC Technical Support Training - Develop interpersonal and problem-solving
s kills ( Through text lessons and live role play) Aimed at gaining customers
s atisfaction, trust and maintain a loyal customer base.
I have over 15 years of knowledge and experience with diagnosing, upgrading
a nd repairing PC's, software, hardware, and technology in general for families
a nd friends and eventually was able to enroll in a Authorized Microsoft It
A cademy to obtain my formal training and receive my paper credentials.
Also Configure, format and partition hard drives.
Knowledgeable in establishing, creating and implementing company’s Network,
P assword and Security policies and procedures.
Working experience with Alcatel Lucent proprietary data collection software,
G 13s, MOCAs, Omni Directional Antennas, and collecting data from Mobile
P hone Cell Towers, e.g., Signal Propagation, Signal Noise Ratio (SNR),
R eceived Signal Strength Indicator (RSSI), Throughput, Signal Rank, Signal
C orrelations for processing, Interference over thermal noise (IOT) analyzing and
o ptimization for the latest 4G network technology infrastructure.
Trained in Technical Writing .
Network Security
Trained in Disaster Recovery, Response, Risk Assessment and Mitigation
a ble to Prepare and Implement a Business Continuation Plan.
Ability to identify and troubleshoot electronic devices at the component level.
Experience in different types of hand soldering.
Experienced and Knowledgeable with Web Page building (HTML,
J avaScript, and CSS, W3C Compliance ). (sample below)
h ttp://www.stoptheleak.moonfruit.com
Knowledgeable and experienced with e-Commerce, B2C/B2B,
•
S hopping Carts, SSL transactions,
Internet Marketing and Advertising, Website Design/Development,
•
B logs, SEO, PPC/CPM/CPA, Social Media Marketing/SMO, Email
M arketing, CRM and track ROI/CVP, Behavioral Retargeting/Direct
M arketing, Web Banners, Back Linking/Link Farming, Affiliate Marketing
Software’s experienced in, Microsoft Word 97-2007, Access, Excel,
•
P owerPoint, FrontPage, Microsoft Logo Design and Clipart. QuickBooks
Network and Security software’s Nmap, Wire-Shark, (FTK) Forensics Tool Kit.
Miscellaneous software Adobe Photoshop, Adobe Illustrator, CorelDraw, and
A rtrage Software.
E MPLOYMENT HISTORY
D ata Collector 2010-
A lcatel Lucent, Erie, PA 16501
Working experience with Alcatel Lucent proprietary data collection software,
G 13s, MOCAs, Omni Directional Antennas, and collecting data from Mobile
P hone Cell Towers, e.g., Signal Propagation, Signal Noise Ratio (SNR),
R eceived Signal Strength Indicator (RSSI), Throughput, Signal Rank, Signal
C orrelations for processing, analyzing and optimization for the latest 4G network
t echnology infrastructure.
Collect signal from cell phone towers
Checked signal correlation
Monitored for signal weakness
Upload data to main server
Main function was to optimize existing towers for the new 4G Network that
Verizon and LG are installing
Temporary Placement Services 2009-2010
S atellite Technician 2001-2008
J BM, Direct TV, B rook Park, OH
Responsible for installing and troubleshooting residential and commercial
s atellite systems.
Successfully complete all jobs assigned by time requested
Coordinate and route my day’s work-load
Day to day customer relations (Over the phone/ In person)
Senior Technician Ashtabula County (Ohio)
Troubleshoot customers technical issues in person and by phone. Responsible
t o prevent and handle customer escalations, maintain customer satisfaction
a nd overall customer retention
S hipping / Receiving Clerk 1 999-2000
L ake Erie Fiberglass, A shtabula, Oh
Loading and unloading trucks with electric and propane lift trucks
Driving Box truck and delivering customers orders
Storing products and supply’s in warehouse shelves
Preparing and completing orders for individuals customers
Reading and preparing packing slips
Shipping / R eceiving Clerk 1997-1998
Ken Forging, Jefferson, Oh
Experienced with UPS, FEDEX, U.S. MAIL machines
Experienced with pulling and filling orders
Unloading and loading trucks with electric and propane forklifts
Responsible for checking and comparing loads to packing lists
P lastic Extruder Operator 1995-1997
Wayne Dalton Plastics, Conneaut, OH
Setup and Tear down dies for different parts ran.
Responsible for production quantity
Maintain and ensure quality by constant specification checks
Production and Repair Welder 1 992-1995
Worthington Cylinders, Jefferson, OH
R esponsible for production of propane tanks
M aintain and meet quotas and quality of products
S etup and change over machines
C heck and repair cylinders for defects and maintain specifications
Shipping / Receiving Clerk 1989-1991
Shakespeare Monofilament, Columbia, SC
Loading and unloading trucks with electric and propane lift trucks
Experienced with trip logs and material lists
Responsible for supplying production floor with materials
Responsible for rotating stock
A rmy Corp. Of Engineers 1 984-1986
Untied States Army, Fort Leonard Wood, MO
First duties were to defend and maintain security of our country
Responsible for operating and maintaining various types of heavy earth moving
e quipment. Dozers, Backhoes, Graders and Industrial Forklifts
Build roads, bridges, and airstrips for certain military maneuvers.
Maintain and conduct yourself in the highest military and professional manner.
Honorable discharge
EDUCATION
Conneaut High School, C onneaut, OH ( Diploma) 1984
Heavy Equipment School, Fort Leonard Wood, MO ( Certificate) 1984
I .C.S. International Correspondence Course
TV and VCR repair, UK ( Certificate) 1991
Tri-State Business Institute, Erie, PA
D ouble Major in Computer Information Systems, Network Security and Cyber
F orensics, also maintaining and repairing PC’s, Printers and other Peripherals
( Current Student 2008-2010)
Will be transferring credits to obtain B achelors (Graduation June 2011)
AWARDS/CERTIFICATES
Perfect Attendance Certificates - Tri-State Business Institute, Erie, PA
I Have Maintained Perfect Attendance Throughout.
Dean’s List Certificates - Tri-State Business Institute, Erie, PA
I Have Maintained on Dean’s List Throughout. (4.0 GPA)
I'm currently finishing my preparations to take the A+ certification and will be ready
a nd plan to take my Network + and Security + certifications by the end of this year
Contact this candidate