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Customer Service Administrative Assistant

Location:
Shreveport, LA, 71129
Posted:
May 13, 2010

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Resume:

**** ******* ** . **********, ** *****

Phone 318-***-**** or 318-***-**** Evening . E-mail

abjsjh@r.postjobfree.com

LOREN BRADLEY BULLARD

OBJECTIVE

A highly motivated Computer Systems Information scholar with

comprehensive skills in technology seeking a position in the

electronic business and/or computer technology environment.

EDUCATION

2001 - 2008 Grambling State University Grambling, LA

B.S., Computer Information Systems

PROFILE

Familiar with Microsoft Windows.

Networking: TCP/IP - LAN/WAN - Client Server

Computer Skills:

Languages:

. Low-Level : Assembly

. Functional : Dr. Scheme

. High-Level : C#, VB 6.0, VB .Net, Java, Objective C, XHTML,

XML, CSS, Php, Asp, Asp.Net, Javascript, Ajax, JQuery, JavaMe,

C++

. Other Tech. : ADO.Net, .Net Framework 3.5, WCF, WPF, COM+,

Windows/Web Services

. Database Systems: Ms Sql Server 2008, My Sql

Software: Dream Weaver, Adobe Flash, Photoshop, Paint Shop Pro,

Adobe Freehand, Corel Draw, Quark Express, MS Office 2007, Word,

Access, Excel, Front Page, Powerpoint

Electronic Skills:

. Schematic and Printed Circuit Board Designing, Soldering,

Electronic Devices/PC interface(driver, protocol, etc) programming

Technologies: Rabbit Micro Controller Units, Freescale Micro

Controller Units, RFID, Touch Screens, V-Stamp RC 8660 (Talker

Chip)

Software: Code Warrior, Dynamic C, Dip Trace PCB (Printed Circuit

Boards), Express PCB & Schematics, Win Draft

EMPLOYMENT

2009 - 2009 US Support Company

TSS

. Provide technical support and customer service in a call center

environment to all customers utilizing telecommunication,

electronic, and business data devices. I

worked with Code Division Multiple Access (CDMA), IP address,

Evolution Data Optimized (EVDO), Research In Motion (RIM),

Frequency Division Multiple Access (FDMA), Time Division Multiple

Access (TDMA), and More. One of our jobs were to troubleshoot all

error messages such as Error 3000, Error 1012, Error 67, Error

2048, Error 502, Error M507, and plenty more. I worked with all

cell phone devices, all broadband cards, modems, and internet

devices. I was to solve all voice issue problems along with power

vision problems, problems with using phone as a modem, Connection

problems, and problems with programming. We also worked with

Metcalf, which is the intercarrier message router. While working

for this company, I was awarded employee of the month out of 1500

plus employees and promoted to technical support trainer.

2008 - 2009 Caddo Parish School Board Shreveport, LA

Substitute Teacher, Administrative Assistant

? Exercise discretion and good judgment in carrying out the

responsibility and assignments of the teacher.

As administrative assistant I reported to the Superintendent. I

used Microsoft office such as Word, Excel, Access, and Powerpoint

for documents and reports. I was responsible for general office

work.

2005 - 2008 DBS of Lincoln, LLC Grambling, LA

Sales Associate/Supervisor

? Systematized products and assisted customers with general

inquiries (customer service).

? Recognized as a dependable product organizer and sales

representative. Was promoted to Supervisor and my added duties

were to supervise employees while keeping a record of inventory

using SAP inventory software

2004 - 2005 Fibrebond Corporation Minden, LA

Assembler

? Assembled concrete shelters and modular cells and towers.

Filled in the blowouts on the inside walls.

2004 - 2004 Horseshoe Entertainment Shreveport, LA

Sales Associate

? Provided customer service in gift shop.

? Performed specific managerial duties when necessary, including

beginning and end of day administrative activities.

ACCOMPLISHMENTS

Developed computer-based testing program for primary and secondary

education, GSU Marching Band Scholarship, Super Bowl performances,

BET Network feature involvement. Received Employee of the month in

only six months on the job working for US Support. Was promoted to

Supervisor and trainer in my previous jobs.

INTERESTS

Computers, electronics, music, sports, weight lifting.

HOBBIES

? Developing inventive ideas, researching and investigating

markets, brainstorming for creative solutions.



Contact this candidate