Customer Service Data Entry

Kim Rae Ketchum

**** * ***** ****** ****** #***

Phoenix, Arizona 85032

Cellular Number 602-***-****

abjsj4@r.postjobfree.com

I am a professional team player and with a "Can Do" attitude.

Experience:

2010

Vangent- 2250 Corporate Park Drive,Suite 150 Herndon, VA 20171

Employed with the 2010 Census. Phoenix Paper Data Capture Center Phoenix,

Arizona

This position is a government project to count individuals living in the

United States.

Can Pass Security Clearance Government:Low-level E-QIP, December 2009

Placed in Manual Check In Dept. Checked in all Census forms.

Crossed train in Edits, COI-Check Out, Document Preparation Departments.

Transferred into KFI (Key from Image), maintain accuracy at 98% or Better.

Alpha (7-8,000)and Numeric (13,000) KPH with average 99% Accuracy.

2010

Paradise Valley Unified School District-15002 N 32nd St, Phoenix85032

602-***-****- Food Service Worker

Prepare and Serve Public School Lunch, Knowledge of Sanitation and Safe

Food Handling, I am also preparing my position to be a Manager. Procedures

and Rules to Follow Federal Guidelines.

2009

Provincia Staffing-17505 N 79th Ave# 314, Glendale85308.623-***-****.

Paradise Valley Unified School District-Food Service Worker

Prepare and Serve Public School Lunch, Knowledge of Sanitation and Safe

Food Handling.

2008

Superior Staffing- 426 N 44th St#400, Phoenix 85008. 602-***-****.

Arizona Department Of Vital Records-Document Prepping, Scanning, Data

Entry. Handled Confidential Court Sealed Documents, Converting to paperless

storage. Importing to mainframe.

2008

Corestaff Services-3920 S Rural Rd#116, Tempe 85282.480-***-****.

Auto Trader Magazine-AP Clerk, Data Entry. Reconciliation/Maintaining

Accounts for Regional Billing Hubs. Arranging auto advertisements for

upcoming Issues.

2008

Pridestaff-4627 N 32nd St#125, Phoenix 85018.602-***-****.

SuperValue/Albertson's Food Chains Corporate Offices-Provide Customer

Service for Inbound Call Center. Yearly Open Enrollment For Medical

Insurance, 401k, FSA Accounts, Life Insurances, Wage Works, Guiding their

Associates through instore kiosk, and online. Used Peoplesoft Software.

2008

Huffermen Inc-23040 N 11th Ave#113, Phoenix 85027.623-***-****

Order Entry, Data Entry, Customer Service-Provided Shipping Quotes, Pricing

on "G" and "C". Processed all orders and sent confirmations. Conducted

business with Advertising Agencies, no third party contact. This is a

Promotional Items Supplier Company. Answered up to 4 Phone Lines. Filing

2008

Express Employment Professionals-13838 N 7th St,Phoenix 85022.602-***-****

Huffermen Inc-Order Entry, Data Entry, Customer ServiceProvided Shipping

Quotes, Pricing on "G" and "C". Processed all orders and sent

confirmations. Conducted business with Advertising Agencies, no third party

contact. This is a Promotional Items Supplier Company. Answered up to 4

Phone Lines. Filing

2007

MGA Employee Services-2800 N 44th St#600, Phoenix 85008.602-***-****

Bebout Concrete-Scanning Files to Paperless Storage Scanning AP/AR, HR

Departments Documents

Prepping, Batching and Cover Sheet Generation. General Sorting and

Refiling.

2006

Corporate Job Bank-323 E McDowell Road, Phoenix 85004.602-***-****

Arizona Health Cost Containment Care System-Data Entry/Medical Insurance.

Claims Processor

Processed a minimum of 400 claims per day. Maintained Accuracy and Quality

Control. Prepared Documents for Payment Authorizations and Referrals.

2001

Millenium Staffing- No Longer Available.

Southwest Supermarkets Corporate Office-Administrative Assistant, Data

Entry, Bank Reconciliation

Posted EFTs/Payments, Filing, Invoiced, Updating Accts-Responsible for

Liquor, Produce, and Meat Accounts.

2000

Grafton Staffing-120 N 44th #310, Phoenix 85034.602-***-****

Checker Schucks Kragen (CSK Auto) Corporate Office- Data Entry, Assisted AP

Dept, Reconciliation of Accounts Payable Deptartment Invoicing. Research

invoiced in Question. AS400 Software to import Scanned Invoices.

Filed/Storage into Company Archives for easier Researches.

2000

Western Staffing-3550 N Central Ave, Phoenix 85012. Closed Office.

Arizona Department of Revenue-Data Entry, Payment Processing-Business and

Residential Forms.

Keyed 12,000-16,000kph, Processed Tax Payments Via Check,Money Orders.

Prepared for Encoding.

1999

Olsten Staffing-777 E Missouri Ave#220, Phoenix 85014. Now Adecco.

Volt Agencies-Office No Longer Available. Employed By These Agencies for

this Client.

Experian-Smart Title Solutions-First American Title Agency, all same

company name changes.

Data Entry-Research Department-Keyed/Verified Daily County Recorded

Records, Data Base updated daily for Error/Changes. This Required Property

to be Researched using Legal Descriptions to Find Points of

Beginning/Metes and Boundries. Scaled From Gila River Meridian. Drafted

Boundaries, and Labeling Proper Parcels, Easements, Conveyments-Knowledge

of Reading Legal Descriptions.

Relevant/Additional Work Experience:

Medical Terminology, CPT Coding, ICD-9, Prior Auth Document Preparation,

and Referrals for PCP. I also Fully understand HIPPA Guidelines/Patient-

Doctor Confidentiality.

Microsoft Office, Windows XP, Windows 98, Windows Vista, Internet

Knowlegdeable. Experience in using Interent Explorer/Surfing.

All Companies has specific ways of data entering/inputting/safe handling of

confidential information. Insure no violations/compromising Senitive

Material.

Accounting software- Acctivate/Quickbooks/PeopleSoft/AS400. Posting

Payments, Reconciliation, and Updating accounts insuring accurate billing.

Provided research on discrepancies.

Phone Lines/Customer Service-Inbound Call Center Only, and Answering up to

4 phone lines, in a private setting. Also Brief experience for Excel Agent

Services almost 6 months in late 90's not on resume. Also logged calls,

and documented Quotes, Messaging, and covered for CO-Workers.

Data entry: Alphanumeric and Numeric 10-Key DE-Minimum of 8,000 kph to

start and a maximum of 13,000+kph. Can Guarantee 98%-100% error free

Typing. Keystrokes start out at a slow pace and within a couple of days it

will dramatically soar with possiblity of staying above 12,000 kph.

Temporary Assignments for Metropolitan Phoenix Employment Agencies.

Agenices.

Certification: Possess Maricopa County Food Service Worker Card-Exp:

04/29/12

No Felony Convictions-Will comply to placed in

an assignment.

Education: 03-1999 -Phoenix College Phoenix, Arizona-GED

1999-2000-Phoenix College Phoenix Arizona

3 Semesters of General Studies-Some

College Credits

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