Customer Service Medical Assistant

Location:

Posted:

October 11, 2010

KEYWANNA JENKINS

Jacksonville, FL 32209

Summary of Qualifications

Customer-Focused, dependable individual with 11 years experience within the Health care industry

and Customer service. A team player who has proven ability to learn quickly and show enthusiasm

for ideas and projects. Additional key strengths include

. Flexibility & Responsibility

. Multi-task & Prioritizing

Professional experience

Receptionist /Medical Assistant- Jacksonville Florida 2008-present

Responsible for recording sales/keeping inventory count /Answering calls

OK Beauty Supplies – Jacksonville, Florida

Salesman/Stocker 2007-2009

Maintain store products in correct order, Performed one on one contact with customers, Managed

inventory.

Harts Harbor Retirement Home – Jacksonville, Florida 2005-2007

CNA

Performed daily care with patients, Monitored disables patients, Entered daily care on charts for patients

Personal Home Care – Ruston, La 2004-2005

Home Health Aide

Performed daily home care for elderly patients. Maintained inventory of medical supplies. Escorted

patients to and from doctor’s appointments. General housekeeping

Land Mark- Shreveport, La

CNA

Greeted visitors and escorted guests to patient’s rooms. Provided daily care for elderly patients.

Maintained supplies and conducted inventory. Assisted with minor medical procedures. General

housekeeping

A T&T - Jacksonville, Florida

Customer Service Representative 2001-2003

Handled specialized calls concerning billing, credit checks, and problem solving. Trained, and coached

personnel on cellular sales.

Education

Florida State College Currently student studying Cosmetology

Advanced Career Training Certified Medical Assistant

Ruston Technical College Certified Nurse’s Assistant

Keeping count of money,recording of daily money drop,stocking items,unloading truck,vital Signs, CPR

and First aid certified, venipunctures, injections, electrocardiography, spirometry, audiometer, routine lab

procedures, aseptic procedures, medical manager, telephone techniques, appointment setting, records

management, Windows 98/00, ICDA coding, customer service, Front and back office, Microsoft Word