Customer Service Medical

Nicole D. Wilt

** ******** ***** **, ********, OH 43015

740-***-****(M), **************@*****.***

MISSION

To continue my career and training in the medical industry in parallel with

practical day to day responsibilities as a contributing member of a

progressive organization in that related field.

Accomplishments

. Recently graduated (2009), Penn Foster (medical) student.

. Strong work ethic, punctual attendance, professionally recognized for

being highly dependable.

. Successfully completed in-house training for customer service,

interacting with the public, and utilization of equipment common to my

duties.

. Friendly, outgoing, and professional demeanor. Recognized by

supervising managers for excellent customer service capabilities and

to quickly and competently perform new responsibilities.

. Utilize training and experience in recognized computer programs

(Microsoft, Excel, AS400, MS Office) common office equipment, typing

skills of 75 WPM.

. Enjoy the challenge of learning new responsibilities, excellent

retention, capable of multiple tasks.

. Excellent communication skills, verbal and written.

Employment & Training

Laboratory Corporation of American (Labcorp)

August 2009 to Present

Dublin, Ohio

Specimen Accessioner

This career opportunity has provided the experience and knowledge to

further my career in the medical industry; my current duties include:

. Preparing laboratory specimens for designated departments prior to

analysis and testing; procedures consisting of staging of specimens,

centrifuge, separate serum, and blood smears.

. Aliquot samples for different departments in the lab.

. Prepare routing for specimens received from associated Labcorp

branches.

. My work ethic and acceptance of responsibilities was recognized with

duties as relief Shift Lead.

. Completed coursework and requirements for Physical Therapy Aid through

Penn Foster (April 2009). Training included medical

terminology, anatomy, commonly used medical treatment appliances, and

required administrative duties.

. Previous technical and public service responsibilities coupled with my

recent education in physical therapy support my capability to enter

the medical industry while furthering my education in this or related

fields.

Education

Penn Foster, 2009 Graduate

Higley High School, Gilbert, AZ 2007 Graduate

DETAILED EMPLOYMENT HISTORY AND REFERENCES UPON REQUEST

Contact this candidate