Customer Service Manager
Resume:
Stephanie Purvis
Rincon, GA *****
Email: abjsfm@r.postjobfree.com
QUALIFICATIONS:
. Work well without supervision.
. Ability to prioritize and remain focused on the essence of an issue.
. Excellent with customer support services.
. Skilled at learning new concepts quickly while working well under
pressure.
EXPERIENCE:
2007-2009 M.L. Sloan Electric Company, Inc.
Savannah, GA
Office Manager/ Bookkeeper
. Accounts Payable
. Accounts Receivable
. Payroll
. Quarterly and Annual returns and deposits (941, 940, W-2, 1099-
Misc.)
. Reconciling of bank statements, Petty Cash and credit cards
. Month- End closings
. Customer Service
. Created quotes
. Miscellaneous filing
2004-2007 Industrial Technical Services, Inc.
Savannah, GA
Accounting Specialist
. Accounts Payable
. Accounts Receivable (Temporarily filled position for six months)
. Created/Handled all purchase orders
. Matched purchase orders with proper paperwork and process
. Performed daily clerical functions: phones, typing, filing, and
customer service
. Coordinated the client budget with the Project Managers
. Assisted with various complex projects with office staff members
2001-2004 The House Doctor, Inc.
Savannah, GA
Office Manager/Bookkeeper
. Managed all aspects of billing e.g. Accounts Receivable, Accounts
Payable, general ledger postings, and payroll processing.
. Created Quarterly and Annual returns
. Processed and paid weekly payroll taxes
. Managed small office staff
. Customer Service Relations
. Handled any accounting discrepancies.
. Worked closely with CPA.
2000-2001 Larry's Giant Subs
Savannah, GA
Assistant Manager
. Assumed full responsibility for opening and closing locations
. Coordinated work schedules, ordered food and supplies, and developed
restaurant team
. Complete required administrative functions (close out register,
created daily sales sheets) and assist with monthly budget
preparation
. Carried out manager functions as required
. Make daily and nightly deposits
. Ensured a safe workplace and pleasant customer service experience
EDUCATION:
2000 High School Diploma
Savannah, GA
SEMINARS:
. Accounts Payable (2005)
. Excel (2003)
. QuickBooks (2003)
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