Lisa Rusaw
* **** E. Center Rd. #**, Mead, WA. **021 *
509-***-**** * abjsd7@r.postjobfree.com
Dear Sir or Madam,
I have 5 years in an office setting with experience in MS 2007 Word, PowerPoint, and entry level
experience with Excel and Outlook. I have 2 years education for a medical office position.
I look forward to hearing from you to schedule an interview. I have enclosed my resume for
further qualifications. Thank you for your time and consideration. My phone number is listed
above for your convenience.
Sincerely,
Lisa Rusaw
Objective
Seeking a position in an office where I will bring five years of office experience, provide effective
organization, and contribute to group projects, with the focus to work unsupervised. My dependability,
reliability, and punctuality will assist in maintaining good customer relations.
Skills
Medical terminology, Bookkeeping, Data Entry, Filing, ICD/CPT coding, Filing Insurance Claims,
Scheduling, Copy/Fax, Problem Solving, Applying policies, MS word, Excel, Power point, organizing
Administrative
Reviewed client information for accuracy prior to being submitted
Organized client information
Communicated pertinent information
Evaluated supplies and processed orders
Advised and instructed clients of corrections needed on their paperwork before being submitted
Prepared reports for transmission to district office
Client Service Coordinator
Documented client information for scheduling appointments
Filed client paperwork alphabetically
Managed past client files for reference
Reviewed privacy policy paper with clients
Generated copies of paperwork for clients to pick-up or mail out to them
Work History
H&R Block
Receptionist, 2004-2009
Greet clients, answer 4-line phone system, set appointments, filing, assisting with company functions,
hiring, and training
7-Eleven Corp., Spokane, WA
Convenience Store Manager, 1993-2001/2001-2004
Ordered inventory, reconcile day’s books, data input, prepare payroll
Education
Spokane Community College – Spokane, WA
Completed 98 credits
Certified in Medical Reception
Completed - June 2010
Achievements
Certificate of Completion – Tax preparation, Basic 1
President’s Honor Roll – Twice
Certificate in Medical Reception
Board member with CHAS
Lisa Rusaw
* 3920 E. Center Rd. #16, Mead, WA. 99021 *
509-***-**** * abjsd7@r.postjobfree.com
Anita Rounsville, Manager, Coworker
H&R Block
9303 N. Division Ste. C
Spokane, WA 99218
Gary Howlett, Instructor
Business Technology Dept.
Spokane Community College
1810 N. Greene Street, MS 2010
Spokane, WA 99217
abjsd7@r.postjobfree.com
Ginnie Jensen, Instructor
Medical, Business Technology
1810 N. Greene Street, MS 2011
Spokane, WA 99217
abjsd7@r.postjobfree.com
Yvonne Hale, Personal friend 20+ years
Rt. 5 Box 370
Spokane, WA 99218