Medical Customer
Resume:
La Toya James
-*
Camp Dennison, Ohio 45111
abjsci@r.postjobfree.com
Objective: Seeking an interesting Medical Assisting position with a growing
company for future development of my skills and education.
Education: Ross Medical and Dental Institute Cincinnati, Ohio
Medical Assisting Candidate for Graduation, October 2010
*Assisted in examination and treatment of patients.
*Measured Vital signs, such as pulse rate, temperature, blood pressure,
weight and height.
*Recorded information on charts.
*Prepared treatment rooms for examination of patients.
*Draped patients with covering and positioned instruments and
equipment.
*Handed instruments and material to doctor as directed.
*Inventoried and ordered medical supplies and materials.
*Gave injections and treatments and performed laboratory tests.
*Scheduled appointments.
Experience: Blue Ash Internal Medicine Cincinnati, Ohio
Externship Training August 30,2010-October 8,2010
*Assisted in examination and treatment of patients.
*Measured Vital signs, such as pulse rate, temperature, blood pressure,
weight and height.
*Recorded information on charts.
*Prepared treatment rooms for examination of patients.
*Draped patients with covering and positioned instruments and
equipment.
*Handed instruments and material to doctor as directed.
*Inventoried and ordered medical supplies and materials.
*Gave injections and treatments and performed laboratory tests.
*Performed EKG’s
*Mounted EKG results
Humana Insurance Cincinnati, OH
Customer Care Specialist February 5, 2005- July 9, 2009
*Directly respond to questions and handle issues, provide guidance
regarding transactions, inquires or complaints from internal and
external customers.
*Receive, document and resolve custom inquires using best practices
*Educate customers, providers and employers about business
products and services by phone and briefings and direct
customer and provider claims to the appropriate location.
*Verify referral information to specialist doctors and non-standard medical
procedures.
General Revenue Corporation Cincinnati, OH
Collector I March 5,2004-January 26,2005
*Perform collection activities and document customer information.
*Place outbound calls and receive inbound calls on accounts
to consumers and third parties.
*Locate delinquent customers and negotiate debt repayment.
*Obtain updated demographic and financial information .
Hughes and Sons Plumbing Cincinnati, OH
Master Scheduler September 17,2003-March 2004
*Daily meetings with management to update and revise schedule.
*Issue new orders, project control including planning accounts.
*Directed material control for contractors and sub-contractors.
References: Available upon request
Contact this candidate