Quality Assurance Customer Service

Michael H. Reed

*** ******** *****, *******, ** *9206

Telephone: (Home) 601-***-**** - 601-***-**** (Cell)

********@***.***

WORK EXPERIENCE:

**/** - ******* ********** ****** CORPORATION Jackson,

Mississippi

Warehouse Dock Worker (Temporary Employment)

Responsibilities:

Sort, load and unload palletized and non-palletized freight

using motorized and manual equipment, including pallet jack,

forklift and by hand as needed.

10/09 - 01/2010 Millard Refrigerated Services

Richland, Mississippi

Fork Lift Operator (Temporary Employment)

Responsibilities:

Loaded, unloaded, and moved material within the storage

warehouse. Read work orders to ascertain materials, loaded and

unloaded materials onto or from pallets, racks, and shelves by

hand or with equipment, counted and recorded numbers of units

moved or handled daily, and maintained clean work area.

Performed other duties as assigned.

2003 - 11/2008 CONSTAR PLASTIC INC -

Jackson, Mississippi

Quality Assurance Technician

Responsibilities:

Tests and inspects perform parts and products at various stages

of the production process. Compiles and records data to

determine and maintain quality and reliability of parts and

products. Maintains and records data in laboratory notebook and

in the lighthouse computer database. Maintains laboratory

equipment and supplies in a state of readiness and calibration.

Maintains high quality service by following company set

standards. Maintains a high laboratory standard to prevent

product contamination. Perform audits on lots of material prior

to shipping. Monitor mold changes, PM's of machines. Fill in

as machine operator, forklift driver, and warehouser as needed.

1998 - 2003 CONSTAR PLASTIC INC -

Jackson, Mississippi

Machine Operator

Responsibilities:

Operated blow molding machine, support equipment, started up

machines for PM's, Mold Changes. Checked all dimensions and

weights of "perform" to ensure compliance and entered

information in computer program software call Lighthouse.

Performed quality checks and record daily production with

accuracy, tracked and recorded daily machine/dryer check sheets,

filled time, cycle time, water temp. Performed minor repairs to

machine as needed. Cleaned and organized work area, sweep and

mop floors, clean operator and SPC workstations, put away any

tools/equipment used during the shift, and properly dispose of

any trash/scrap materials generated during shift. Insured good

quality and quality production met the customer's expectation.

Performed visual checks of perform colors, insured the correct

labels, and were on boxes. Made sure the machines ran exactly

according to company standards.

1993 - 1998 FRITO LAY INC. Jackson,

Mississippi Shipping Receiving Order Puller/Forklift Operator

Responsibilities:

Performed general warehouse material handling duties in a safe &

efficient manner. Operated equipment, including hand jacks, walk

behind, counter balance and turret forklifts & repalletizes

loads to ensure incoming materials & outgoing shipments are

efficiently, safely and properly handled, and provided accurate

and complete documentation, crew leader.

1990 - 1993 BORDEN FOODSERVICE Jackson,

Mississippi

2nd Shift Shipping Supervisor

Responsibilities:

Supervised activities associated with the timely shipment of

finished products and the operations of the Distribution Service

Center including supervising hourly employees, coordination of

shipping requirements, reliability of equipment and overall good

manufacturing practices. Supervised and executed shipping

requirements of finished product based on demands and ensures

loaders met the required standards to ensure achievement of

established customer service levels. Supervised all work

activities of the shift hourly employees, as it related to the

loading of trucks and the operation of the equipment (i.e.

palletizers, wrappers, fork trucks).

1989- 1990 SAMS CLUB (Part-time)

Jackson, Mississippi Freezer/Cooler Operator

Responsibilities:

Moved products for production to freezer cooler and vice versa,

unloaded product from trailer, scanned bar codes on products to

determine location, stocked freezer/ cooler and rotated the

correct code dates, maintained and cleaned freezer/cooler,

assisted in stocking the floor and inventory

1985 - 1989 McCarty Farms

Jackson, Mississippi Freezer Operator

Responsibilities:

Moved products for production to freezer cooler and vice versa,

unloaded product from trailer, and scanned bar codes on products

to determine location, assisted in inventory.

1980 - 1985 WINN DIXIE

New Orleans, Louisiana Warehouse Shipping Receiving

Supervisor

Responsibilities:

Supervised activities associated with the timely shipment of

products to Winn Dixie Stores.

TRAINING COURSES:

Quality Assurance, Team Leadership I & II, Time Management,

Report Writing, Safety Practices, Forklift Certification,

Lighthouse Computer Software

EDUCATION:

Jackson State University Jackson,

Mississippi

1976 -1979

Major: Physical Education

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