Customer Service Medical
Resume:
Jennifer Hernandez
Objective
A position where I can utilize my Phlebotomy skills, and also enhance my Customer
service and Clerical skills.
Experience
Exempla HealthCare, Denver, CO November 2009 – September 2010
Phlebotomist
Provide Phlebotomy skills for Comprehensive Cancer Center . Excellent organizational
skills and ability to work independently. Strong computer skills with the ability to learn
additional software as required. Strong written and verbal communication. Ability to adapt
to various situations and a quick learner. Exceptional customer service skills. Flexible,
dependable and reliable. Detail oriented. Ability to multi task. Basic medical terminology,
Electronic Medical records.
Exempla HealthCare, Denver, CO November 2008 September 2009
Medical Receptionist
Excellent organizational skills and ability to work independently. Excellent telephone
etiquette, customer service and communication skills, Basic Medical Terminology. Strong
computer and system skills, Word, Excel and Outlook. Detail oriented and a quick learner.
Ability to multi task in a fast pace environment. Scheduling, filing and medical records.
Quest Diagnostics, Denver, CO September 2005 November 2008
Phlebotomist
Customer Service, Computer Skills, Patient Interaction, Venipunctures, Medical
Terminology, Specimen handling, Office Equipment.
IOP Cancer Center, Family Practice.
Education
Phlebotomy Learning Center, Denver, CO
Other PHLEBOTOMIST, August
2005
Venipunctures
Pediatrics
Geriatrics
Specimen Handling
Testing Information
Medical Terminology
CCD East, Denver, CO
Other HEALTH INFORMATION SPECIALIST, June
2004
Medical Records
Computer Concepts
Anatomy & Physiology
Law & Ethics
Data Entry
Emily Griffith, Denver, CO
High School General Studies, June
2000
Reference
Bernadette Villalpando
Medical Assistant Lead
Claudia Andazola
Centralized Scheduling Lead
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