Customer Service Sales Representative
Resume:
ROOBNY LIGONDE
Lucie FL 34986
abjs97@r.postjobfree.com
OBJECTIVE
To obtain a position which offers member responsibilities, team work, and
potential for growth.
MAJOR ACCOMPLISHMENTS
Proficient in MS Windows XP, Word, and Office, answering multi-line phones.
EXPERIENCE
Pipe-Fitter Helper
October 2009 to Current - Lauren Engineers & Constructors, Inc.
Measuring, cutting, and fitting pipes for massive solar panel installation
project as per specifications, operating machinery, working cooperatively
with team members to achieve set goals, consistently meeting and exceeding
expectations. Received certificate of accomplishment for amount of safe
work completed without any missed time due to injuries.
General worker
July 2009 to September 2009 - Select Staffing/ Walmart
Remodeling store, moving shelving, unloading and stocking containers using
various machinery such as forklifts or pallet jacks.
Customer Service Representative
July 2002-June 2009 - MiamiMotors.com/Smart Buy Auto, Miami, FL
Communicating with customers by phone or email to resolve product issues or
problems. Handling new customer inquiries, taking orders.
Musician
April 2004 to July 2008 - Yizrael, Port-au-Prince, Haiti
Playing percussion instruments in a band in front of live audience in Haiti
and Dominican Republic. Recording music in studio.
Owner-Manager
August 2002 to April 2004 - L & M Multi Services, Port-au-Prince, Haiti-
Miami, FL
Providing office supplies for certain organizations by bidding process.
Customer Service/Sales Representative
August 2000 to August 2001 - Smart Buy Auto, Miami FL
Selling used automobiles while providing full descriptions by email and/or
telephone, following up after sale to ensure customer satisfaction.
Retail Sales Associate/Loss Prevention Officer
April 1999 to July 2002 - The Sports Authority, Aventura, FL
Apprehension of shoplifters; notifying proper authorities of illegal or
dishonest activities; completing necessary reports and paperwork.
Conducting audits of specific departments ; notifying management of
inventory inconsistencies/suspicious activities. Responsible for all
alarms, closed circuit TV and ink tagging compliance to minimize losses.
Loss Prevention Officer
October 1998 to April 1999 - Young World Inc., Manhattan, NY
Apprehension of shoplifters; notifying proper authorities of illegal or
dishonest activities; completing necessary reports and paperwork.
Conducting audits of specific departments ;notifying management of
inventory inconsistencies/suspicious activities.
Public Safety Specialist II- Security Officer Supervisor
May 1997 to October 1998 - DBR Protective Services, Port-au-Prince
Background investigations, assisting civilians in the search of records,
training new privates in combat techniques, ensuring the safety of U.S.
Citizens and United Nations personnel. Safeguarding sensitive equipment and
artillery, providing escorts and first aid treatment.
Security Officer and Bodyguard
July 1996 to May 1997 - The Savoy Inc., Miami, FL
Securing clients entering or leaving the building, providing escorts to
celebrities staying at the hotel.
Security Officer and Bodyguard
April 1994 to July 1996 - Club Rolex, Miami, FL
Private security for artist on stage, received company's highest award for
security officers.
EDUCATION
Indian River State College, 2008 -still attending.
Fort Pierce, FL
AS Human Services
Florida National College, 1995
Miami, FL
Business Administration and Office Procedure Certificate
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