DANIEL J. AYERS
Houston, TX 77345
EMAIL: abjs7w@r.postjobfree.com
________________________________________________________________________
OBJECTIVE
To secure a position where my senior level sales, customer service/client
relationship management skills can best be utilized. I excel at enhancing
client relationships and building sales and customer service teams.
SUMMARY OF QUALIFICATIONS AND EXPERIENCE
SALES:
*20 + years of progressive sales and sales management responsibilities
resulting in executive leadership roles. This to include new business
development, hiring, training and mentoring sales teams in consultative
selling approach, national account management, implementing strategic
selling solutions and processes customized for business management. Daily
interacting with sales staff and providing a highly professional and
ethical role model.
*Experienced sales team builder and motivator. Conducted field sales and
service premise visits with staff. Monitored forecasts, projections and
results to company objectives. Proven skills in developing accounts,
closing skills and customer retentions. Provided executive level presence
in problem solving and acquisition of national accounts and B2B sales
opportunities. Contract negotiations experience.
*Experience managing large budgets and department cost control. Involved in
daily, monthly and annual sales reporting and monitoring. Very familiar
with electronic marketing media. Involved in company promotion through
industry trade shows and recruiting events. Experience with coordinating
promotions and new product rollout.
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Ayers resume
CLIENT SERVICES:
*Recruit, train and develop service reps to operate with a customer-focused
mentality, developing a problem solving mindset. Interact daily between
service and sales departments to create a team environment. Encourage and
assist reps in developing more education and training as it applies to
their role within the company.
*Set standards regarding all communications between service reps and
clients. Conduct annual employee performance reviews and assist in
department scheduling and operations. Interact personally with senior level
management in client's organization to promote our presence and be
proactively involved as needed or required.
*Involved in creating customized client solutions, RFP's and growing
embedded base revenues.
Professional Experience:
Apr 07 - October 09 ACEUNICO Inc / Houston
VP / Sales & Client Services
Aceunico provided
supplies and services to the oil and gas services
industry. In my leadership role I had
responsibility for sales and service personnel
and departments in both Louisiana and Texas
locations. This included all H.R. issues, hiring,
training and mentoring personnel to achieve
personal goals as well as departmental goals. I
had 16 subordinate direct reports who were either
sales or customer service personnel. I changed
the company mindset from an order taking
mentality to one of providing business solutions
and personal service. I created and implemented
sales programs and procedures used to establish a
credible business management process. United the
sales and customer service departments to work as
a "one unit" mind set, instead of separate
entities. I acted as the company liaison to
major accounts and national account clients and
in business development opportunities. Managed
budgetary issues and expenditures. Managed off
site telemarketing efforts. Worked with other
departments to insure quality of products and
services world wide. Had sole responsibility for
all forecasting, strategic planning and problem
solving endeavors. Attended trade shows and
industry focused events.
.
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Ayers resume
Professional Experience (cont)
April 2005 - Mar 07 Quality Publishing Corp / Houston
National Sales & Marketing
Manager
Managed daily sales and
administration of national telecommunications industry periodical. This
included managing sales efforts from advertising revenue and periodical
sales. Worked extensively with national accounts clients and
telecommunications industry leaders in contract issues and negotiations.
Managed local sales personnel to personal and company goals, interacted
daily with technical web and print personnel and in marketing efforts.
Worked with legal department to insure all H.R and company policies were
enforced. Had responsibility of maintaining streamlined business and
customer service process as it applied to sales, service and problem
solving solutions. Represented company at industry events and in two
national trade show events.
2003 - Mar 2005 Clearsail
Communications Corporation / Houston
Sales & Marketing VP
Houston start-up company endeavoring to market and
sell internet filtering and monitoring products.
Starting from scratch to build a sales and marketing
effort that would promote their product line and
establish sales department processes and business
plan. Had total responsibility for sales, planning,
customer service and budgetary issues.
April 2001 - Mar03 WorldCom Corporation / Houston
National Sales and
Service Account Manager
Responsible for managing
top tier accounts and building new accounts and
revenues in a quota driven and highly competitive
environment. Responsible for maintaining premier
clients and providing optimum service in all
areas of customer requirements while adhering to
company protocols. Utilized Extensive business
development skills to attract new clients, cold
calling, sales forecasting, strategic planning
and networking to achieve personal plan goals.
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Ayers resume
Jan 1997- December 2001 Enron Corporation Omaha and Houston
Wholesale Sales Manager
Recruited by new Enron
Broadband unit to fill the position of Wholesale
Sales manager. Sold broadband in a B2B sales
environment while managing long and complicated
sales cycles. Managed international as well as
national clients and business. Extensive client
management skills were required as we dealt with
multiple corporate layers and business
requirements to finally complete a sale and
installation. Initiated RFP's, customized pricing
and plans for each proposal, negotiated contracts
and used broad problem solving skills to negate
challenges and problems.
Previous Sprint Communications / Omaha
Branch Sales and Service
Manager / Regional Sales Director
Total responsibility for Omaha branch management to
include sales staff, customer service and
administrative personnel. Hiring, training and
mentoring sales and service staff while providing
professional leadership. Managed remote sales staff in
Sioux City, Des Moines, Lincoln with routine daily
communications and monthly premise visits. Managed
region and branch to adhere to all corporate policy
requirements including H.R., budgets and legal.
Notable achievements:
. The recruitment, training and development of sales teams for
ACEUNICO Inc. Quality Publishing and Sprint.
. Manage sales team to corporate goals.
. Established executive level business relationships via major
accounts model.
. Hired, trained and supervised a group of up to 16 sales and
service personnel.
. Provided problem solving solutions for prospective clients
. Hire, train and manage virtual and home-based sales team
. Develop and manage sales programs
. Develop and manage marketing programs, materials, event support and
online promotions
Overview:
Track record of delivering strong results in sales growth, account
penetration and profitability via customer problem solving approach.
Results driven selling mindset with goal of establishing value added and
long term client relationships.
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Ayers resume
Sales education: Miller Heimann Sales Strategy, Executive Selling,
Permission Sales and Marketing, Consultative Selling, Rainmaking
Education: University of South Dakota BS/ Gen Science (premed)
Computer Competencies:
*Word
*Excel
*Goldmine
*ACT I & II
*Power Point
*Sales Force
*Outlook
*Microsoft Office
Business and personal references available upon request