Manager Management

Derek Cook

***** ****** ** *** **** Northglenn, CO 80241 (208) 569-

**** abjs72@r.postjobfree.com

Education

Brigham Young University-Idaho; Graduated April 2009, GPA 3.5

. Degree: business management

. Emphasis: finance

. Concentration: human resource management

Integrated Business Core

. Organized and group managed a business, utilized a variety of

technical tools to maximize performance and efficiency, and used

organizational skills to facilitate interactions with others.

Internship

Merrill Lynch - Financial Management; Idaho Falls, ID

2008

. Developed Visual Basic programs to analyze stock market

. Built and determined Mutual Fund diversification with an automated

spreadsheet

. Improved and enhanced spreadsheets to ensure highest quality and

precise accuracy

Work Experience

Discount Tire; Longmont, CO 2009-

Present

Assistant Manager

. Service individual customers' by assessing their budget and

needs

. Gain trust with consumer to sell the safest tire

. Average 10 dollars more per tire

. Currently 3,500 tires and 200,000 dollars above the next

salesman

. One of top ten salesmen in Colorado region

. Train employees' proper technique and work flow

. Evaluate tire inventory to improve organization

Albertsons Incorporated; Rexburg, ID

Cashier/ Lobby Clerk 2007-

2009

. Increase sales by promoting products

. Greeted customers enthusiastically

. Enhanced shoppers' experience

Melaleuca: The Wellness Company; Idaho Falls, ID

Customer Assistance Supervisor 2004-

2007

. Supervised bill collections with team of seven associates

. Placed customers' telephone orders

. Resolved customers' payment issues professionally

Voluntary Experience

Representative, LDS Church, Paraguay, South America

2002-2004

. Motivated, trained, and supervised twenty full-time representatives.

. At various times responsible for statistical reports, historical

records, welfare efforts, finances, meetings, correspondence, and

translation.

Skills

. Fluent in Spanish and Guaran

. Visual Basic

. Proficient in the use of Microsoft Office Suite (Word, Excel, Outlook,

Access,

PowerPoint)

Awards and Interests

. Eagle Scout Award (2000)

. Albertsons Employee of the Month (1999, 2008)

. Auto body repair

. Snowboarding/wakeboarding

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