Customer Service Sales

Megan Groennert

*****.*********@*****.*** - 618-***-****

*** ******** **. - ******, ** 62097

Energetic, highly organized Marketing and Events professional with a

passion for working with people and managing projects while staying on

budget. Team player and self-starter that is willing to do what it takes to

get the job done.

Relevant Experience:

Express, LLC

Fairview Heights, Illinois

Sales Associate

4/2010 - Present

. Promote the Express line of clothes, fragrances, and accessories

. Maintain Express' image by following branding and merchandising

guidelines for store layout

. Provide customer service including the efficient handling of

purchases, returns, and exchanges

Noetix Corporation (Formerly Jaros Technologies Corporation, Acquired in

October 2009) Granite City, Illinois

Marketing Representative

10/2007 - 2/2010

. Coordinated and planned regional and national tradeshow events

o Managed all aspects of corporate event from budget planning and

contract administration to final production and exhibit setup on-

site

o Worked with vendors to create collateral and

related materials

o Created integrated marketing campaigns for driving

booth traffic

o Performed 30 second sales pitch on a daily basis

creating product awareness to potential customers

. Performed cold calling to find potential leads

. Assisted with the update and development of 2 websites

for the company

o Managed the update/overhaul of Jarostech.com and

the creation of Datalibrium.com

o Worked with a graphic designer on literature,

design and images

o Wrote and compiled website and collateral copy

o Created corporate and product specific press

releases

o Produced email campaigns to generate prospect

interest

MetLife

Edwardsville, Illinois

Financial Services Representative Assistant Internship

9/2007 - 12/2007

. Managed appointment scheduling

. Prepared documents for financial services appointments

. Performed general administration duties as required

Kaskaskia College

Centralia, Illinois

Student Assistant at the Welcome Desk

6/2006 - 6/2007

. Assisted in setting up and testing the new student

software system Datatel Colleague

. Prepared papers for scanned documentation for

electronic archiving purposes

. Customer service representative for students

. General office administration tasks including filing,

sorting incoming mail, and answering a multi-line phone

system

The Movie Store

Nashville, Illinois

Clerk

8/2005 - 7/2007

. Assisted with customer requests and processed customer

rentals

Quad County Ready Mix Corporation

Okawville, Illinois A/R Clerk

8/2003 - 2/2006

. Performed multiple types of filing and general office

duties including generating customer invoices

Education:

Bachelor of Science in Business Administration

December 2009

Specializations: Marketing and Human Resource Management

Southern Illinois University Edwardsville (SIUE)

Edwardsville, IL

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