Customer Service Sales

Irene Stout

*** ****** **. ****: 618-***-****

Waterloo, IL 62298

Phone: 618-***-**** ************@*****.***

SUMMARY OF QUALIFICATIONS

An organized and energetic Administrative professional with over 20 years of experience in the area of

customer service, cashier, sales and accounts payable and receivable. Recognized as a highly motivated

self-starter. Reliable and conscientious; ability to work independently or as a valued team member.

Efficiently completes assignments.

Fluent in Spanish. Proficient using Microsoft Office 2003, 2007; Excel, Word, PowerPoint Outlook.

Answering Phones, Typing, Processing layouts for advertising mailers, Accounts Receivable, and

Accounts Payable, Key Punch Operator, Inventory Reports, Mailing, and Filing.

Organized and aided the better sportswear department community fundraisers including 100 Neediest

Families and the United Way Campaign.

PROFESSIONAL EXPERIENCE

Famous Barr / Macy's St. Louis, MO, Sept 1999 – May 2008

Administrative Assistant for Better Sportswear

• Developed and maintained filing system to ensure information was kept

updated and available for management to access on a daily basis.

• Ordered and managed department supply inventory to eliminate overstock

and overspending.

• Prepared weekly reports for Department Merchandise Manager, buyers and

assistant buyers to communicate vital information on sales and merchandise results

for previous week.

• Handled quantity travel arrangements and logistics for department managers

and buyers, which included negotiation of hotel cost, efficient use of budget and flight

scheduling.

• Managed and maintained advertising direct mail and newspaper inserts for

division and corporation to enable this year vs. last year comparison.

Schnucks Super Market, Cahokia, IL, July 1996 – April 2000

Cashier

• Provided customer service to shoppers.

• Kept a balanced drawer and accurate records.

Coats & Things, Fairview Heights, IL, Sept 1997 – July 1998

Customer Services, Cashier & Sales/Part-time

• Determined amount of money on a daily basis required for customer

service register and ordered money from bank to minimize shortage of cash.

• Oversaw daily store employee attendance and rescheduled shifts for

absent employees.

Regis Inventory, Sunset Hills, MO, July 1997 - July 1998

Inventory Specialize/Part-Time

• Maintained inventory levels to capture shortage of product and

supplies.

Famous Barr St. Louis, MO, Dec 1979 – July 1985

Data Processing Department And Advertising Department

• Responsibilities included Key Punch Operator, Accounts Receivables, Accounts Payable, and

Balancing Reports.

References available upon request.

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