Customer Service Supply Chain

Casey M. Mack

*** *. ********* ** **** #*** Chicago, Illinois 60605 312-

***-**** abjs4k@r.postjobfree.com

Management & Supply Chain Professional

Operations and Supply Chain professional, successful at leading

high-volume warehousing/distribution facilities for a global

automotive products manufacturer. Expert at introducing and

training on new technology and operational excellence initiatives

to streamline systems and processes. Strong emphasis on improved

efficiencies and productivity, reducing costs, enhancing quality,

cutting shipping times, build top-performing union/non-union teams

and ensuring a safety compliant workplace. Effective in a rapidly

changing marketplace with a strong account relationships and

orientation. Core expertise includes:

Team Leadership & Training

Customer Service & Sales Support

Continuous Process & Systems Improvement

Inventory & Materials Control, Forecasting

Logistics, Route Management & Transportation

Vendor & Carrier

Management Facility

Planning, Design, & Lean Transformation

Departmental Budgeting & Financial Management

Union & Nonunion/Labor Relations & Employee Development

Production & Materials Planning

PROFESSIONAL EXPERIENCE

BorgWarner Drive-Train Group, Bellwood/Frankfort, IL, Juarez Mexico

May 2006 to Present

Senior Buyer, Global Supply Chain

Purchasing responsibility for both direct and indirect material at

three BorgWarner facilities including stamping, packaging, and all

additional out side processes. Full accountability for all

maintenance, security, and labor contracts which include both

salaried and hourly staffing needs. Reporting agent to Ford,

General Motors, Chrysler, and Toyota tracking division minority

spend.

. Responsible for supply chain and purchasing budgets in excess of

45 million dollars in 3 facilities with over 240+ million in annual

sales.

. Purchasing lead for all secondary processes with annual budgets

in excess 8.5 million dollars including machining, heat treating,

grit blasting, and coatings.

. Management of personnel contracts and programs with savings of

over $200K a year at current staffing volumes.

. Named to the corporate Diversity Supplier team focused on

expanding and growing relationships with minority and diversity

owned suppliers.

Manager Transportation, Materials & Logistics Supervisor

Hold full accountability for a sophisticated

warehousing/distribution operations located within three

manufacturing facilities. Responsible for all operations including

receiving, inventory, picking, packing, QA, shipping, returns,

facility management and administration. Ship 1025 products and

product components to a customer base in countries throughout

Europe, Latin America, Asia, and North America. Manage 20

direct/indirect reports with a $4.9 million annual operating budget

and materials planning budget in excess of $25 million.

. Responsible for transportation performance, budgets, and

delivery reducing transportation costs by 12% (212K) in 2008 while

serving as a liaison for the Transmission Systems Division

worldwide.

. Manage, train, and direct materials personnel servicing clients

with 100% accurate delivery performance to the 5 major North

American Automakers (Staff of 17).

. Plan financial budgets and cost saving programs improving supply

delivery, limiting inefficiencies, and streamlining operating costs-

annual saving $300,000+.

. Responsible for supply chain and transportation budgets in excess

of 14 million dollars in 2 facilities with 150+ million in annual

sales.

. Named Chair to the Worldwide Transportation Committee 2007 which

conducts a yearly RFQ's for all freight contracts and implements

cost saving strategies for all facilities. Divisional 3PL

management and implementation lead.

. Named high potential employee in 2008 for the materials group.

Production Facilitator, Finishing, Bond, & Pack Bellwood, Il

Managed the day-to-day operations of four departments over three

shifts. Primary responsibilities focused on production operations,

scheduling/execution, QA, maintenance, safety, and capacity

planning. Held full accountability for reducing raw WIP inventory

through the strict adherence of production schedule attainment to

meet customer delivery schedules and warehouse stock quantities.

. Management duties for seventy hourly employees throughout three

shifts (Non- union), including 6 production supervisors responsible

for the bonding, processing and packaging of 250,000 components a

day.

. Improved production rates in the finishing cell by 20% through re-

established production rates, set-up cross training, and production

score cards (200,000 to 250,000).

. Responsible for all departmental operations including schedule

attainment, operating budgets, quality, safety, scrap, and back

order goals.

. Developed and implemented training and employee development

programs (scrap tracking, 5S, and quality control procedures) which

reduced scrap rates by 6%.

. Initiated bond cell restructuring which reduced operating staff

by 28% (21 to 15).

Singer Safety, a Rensel-Chicago Company: Assistant Plant Manager,

Chicago, Illinois

Feb 2006-May 2006

Operations leader for a warehouse, manufacturing, and production

facility with direct accountability for shipping product orders

throughout the United States. Primary responsibilities focused on

warehouse and production operations, QA, maintenance, custodial

care, security, safety, waste removal and transportation. Primary

focus on scheduling/execution, inventory and logistics. Managed 3

direct and 17 indirect reports, including supervisors and

warehouse/assembly/production workers.

. Managed 20 employees including supervisors, production workers,

and dock personnel.

. Created training and strategies based on business needs for a

more flexible work force.

. Executed and developed lean and 5S program strategies and

initiatives to increase material flow.

. Ran daily sales reports to schedule production plans meeting

daily delivery requirements.

. Actively involved in customer service and sales support for

entire sales catalog.

Metal Powder Products Co: Sr. Corporate Lab Technician, Westfield,

Indiana Sept 2000- Nov 2005

Selected as the day-to-day leader for the corporate R&D center,

which was the primary location for new product development and

plant operations/sales support. Primary focus was on new process

and materials improvement targeting nonferrous materials and

density control/distribution.

. Responsible for completing projects as assigned by the Vice

President of Technology & Applications Development.

. Managed long term projects including new material applications

and processes.

. Established new production processes, reducing secondary

production processes such as machining, heat treating, and

densification operations.

. Completed failure analysis on failed parts and assisted with

technical application issues for six MPP manufacturing facilities.

. Assisted in the establishment of the first corporate research and

development center.

EDUCATION

Masters in Business Administration, School of Management for

Executives, Purdue University

BGS/Minor Sociology, School of Continuing Studies, Indiana

University

Associates of Science Business Management, Kellogg Community

College

Professional Development - BorgWarner Leadership Development

Program: Finance for the Nonfinancial Manager, Statistical Process

Control, Inter Statistical Process Control, DOT-HAZMAT, Problem

Solving & Design, Fundamentals and Applications of Powder

Metallurgy (ASM Certification), Lean Manufacturing, 5S, and

Geometric Design & Tolerances. Monitor (Inventory Management),

Power-Track Freight Pay Systems, Load Consolidation software,

Kronos Work Force Time Keeper.

Professional Associations - BorgWarner Transportation Management

Committee (Liaison for Transmission Group/Carrier Relations),

Safety Committee, Lean Manufacturing & Continuous Improvement team,

Diversity/Minority Supplier team, Printers Row Loft's Board of

Directors (treasurer).

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