Customer Service Quality Assurance
Resume:
Dawn Olund
Howard Lake MN *5349
OBJECTIVE Seeking challenging employment that offers new growth potential where my
excellent customer service skills and solid work ethics will be of benefit to the
company.
EMPLOYMENT BACKGROUND
Homemaker Olund Home
6/03 to present
Howard Lake, MN
Duties: Maintaining household and raising a family.
Quality Assurance Inspector Cordis Endovascular 4/02 to 6/03
Maple Grove, MN $15.00
Duties: Certified to identify and visually inspect microscopic flaws on stents.
Knowledgeable in using a microscope. Able to measure using a reticule.
Quality Assurance Inspector Independent Technology Systems 12/94 to 4/96, 4/97 to
9/00
Bloomington, MN. $9.75
Duties: Inspect the quality of customer products to meet customer satisfaction.
Run tests on products for quality standards. Train new employees on assembly
and quality of flex circuit boards. Process paperwork for products timely and
accurately. Provide excellent customer service.
Mailroom Associate Osmonics Inc. 5/90 to 1/94
Minnetonka, MN $7.25
Duties: Compiled documents for regional offices and filled literature orders for
clients. Internal and external document copying and distribution. Required a high
degree of accuracy and timely performance. Proofread official company
documents. Typing, filing, and mail distribution. Ordered office supplies.
Answered phones and directed calls to the appropriate individuals.
Kitchen Aide Manor House 6/89 to 5/90
Grand Rapids, MN $7.00
Duties: Cared for the elderly residents with daily living skills.
Student Helper Blandin Paper Company 6/88 to 6/89
Grand Rapids, MN. $9.00
Duties: Miscellaneous labor work. Student employment while attending college.
EDUCATION Itasca Community College
Grand Rapids, Mn
Course of study:
Word processing, data entry, records management, and business math.
Greenway High School
Graduated, General Studies
Coleraine, Mn
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