Customer Service Assistant

Latoya Heyward

*** ***** ****** **

Phone: 843-***-****

Ridgeland, S.C. 29936

E-mail: *************@*****.***

Education

Bachelor of Arts with Honors in Drama, December 2009

South Carolina State University Orangeburg, S.C.

Work Experience

Resident Assistant / S.C.S.U. (Orangeburg, S.C.)

August 2008-December 2009

. Performed day to day office tasks.

. Served as a mentor and peer counselor to over more than 300 freshman

females.

Ross Stores (Bluffton, S.C.)

June 2006-July

2007

. Performed customer service.

. Assisted with markdowns

Ridgeland Elementary School (Ridgeland, S.C.)

December 2005-May 2006

. Substituted pre-k through 4th grade students.

Activities/Community Involvement

Alpha Psi Omega (2008-Present)

. National Honorary Theatre Society that helps to promote theatre.

. Psi Phi Cast President (2009)

. Dean of Pledges (2009)

Henderson Davis Players (2005-2009)

. Acted in several productions.

. Assisted with technical duties.

. Performed managerial assignments.

. Attended several theatre conferences and competitions.

Tobacco Awareness Group (2007-2009)

. Served as President from 2008 until 2009.

. Helped to create awareness on the effects of smoking.

. Attended the Historically Black American Cancer Society Conference

annually.

Relay for Life (2007-Present)

. Volunteer at the annual event.

Awards

Presidential Scholar (2009)

Thomas E. Poag (2009)

1st Place Storytelling (South Carolina Speech & Theatre Association, 2009)

Skills

Competent using Windows XP, Window Vista, Power Point, Internet Explorer

Great Organizational skills; Capable of working in a fast paced environment

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