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Sales Customer Service

Location:
Saint Louis, MO, 63129
Posted:
October 11, 2010

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Resume:

**** ******* *****, ** *****, MO

Kenneth "Cleman "Decker M: 314-***-**** E:

abjs0o@r.postjobfree.com

Business Development Leader

Sales leader and diverse business professional with 19+ years of experience

in sales & prospecting, business development, customer relation, and

account management to successfully coordinate various strategic projects

and provide alternative solutions to client demands.

Strengths include:

Communication Target Market Identification Consultative Sales

Customer Service

Research & Analysis Strategic Business Planning Staff Leadership &

Mentoring

Professional Experience [pic]

DAWSON LOGISTICS, Danville, IL 2010

Manager, Major Accounts

Establish new account base for Dawson Logistics in the St Louis and a

surrounding area through cold calling on former relationships to show value

through cost savings and rate negotiations.

< Small Parcel Specialist - Auditing and Package Negotiation

< Warehousing, Pick and Pack, Full Service Fulfillment, Warehouse

Management

< LTL -

Rate

negotiat

ion,

ROI an

Cost

Reductio

n

<

Truckload

Brokera

ge -

services

J.J. KELLER & ASSOCIATES, St. Louis, MO 2007-2009

Business Services - Midwest Account Executive

Led business services, sales, and prospecting efforts for the Midwest

Region of a consulting and regulatory compliance products and services

firm. Contributed as a member of state trucking associations; attended and

managed trade shows and administered sales engagements from initial contact

through final contract negotiations.

< Successfully increased overall revenue, and developed client base from a

territory's inception ($0) to a revenue pipeline of more than $15,000

monthly.

< Elected - Missouri Motor Carrier Association - Board of Directors.

< Established and maintained strong working relationships within all sales

units, and effectively sold compliance services and solutions in the area

of Driver and Vehicle Management, Fuel Tax, Driver Qualification Files,

Driver Hours of Service, Title and Registration, Temporary Permitting,

Electronic On Board Recorders and Drug and Alcohol Program Management

with Software and ASP solutions.

UNITED PARCEL SERVICE (UPS), Earth City, MO 2002-2007

Major Account Executive

Led business services, sales, and prospecting efforts for the world's

largest transportation company. In 5 years with the company I was

promoted from Hundred Weight Specialist to Key Account Rep to Senior

Account Executive to Major Account Executive within the Missouri Territory.

< Handled MO District's Largest Account - $11,500,000 in annual revenue

< 2006 Top S.A.E. in MO District, revenues of over $28,000,000

< Exceeded annual renewal quota by 28% within the first two quarters of

2006 by exceeding 8.5% growth rate

Continued...

Kenneth Cleman Decker, 2

M: 314-***-**** E:

abjs0o@r.postjobfree.com

Professional Experience continued [pic]

APEX TRAILER LEASING, St Louis, MO 2000-2002

Manager

Facilitated the development of new business through referrals, networking,

and re-evaluating the needs of the existing client base. Conducted needs

assessments targeting financial, operational and customer service

requirements. Prepared and delivered sales presentations, conducted

contract negotiations, and initiated concepts providing value added

services.

< Managed 3 on-site employees - wrote performance reviews, created work

schedules, assigned duties, hired new personnel.

< Negotiated and delivered leasing contracts ranging from $10,000 to

$50,000, in addition to annual service contracts resulting in more

$200,000 in revenue annually.

ABF FREIGHT SYSTEM, INC., St Louis, MO and Chicago, IL

1988 - 2000

District Sales Manager

< Managed 6 Sales Representative employees in 2 locations (St Louis, MO and

Chicago, IL) - wrote performance revenues, created new territories in

undeveloped areas, made territory assignments, hired new personnel and

created agreements with partner carriers.

< Responsible for 5 St Louis, MO area national accounts - Anheuser -Busch,

Emerson Electric, Shell Oil, Hussman Refrigeration, Brown Shoe,

maintaining business levels by strong relationship building with C-Level.

< Developed Sales Training - for Senior Account Executives, Sales

Representatives and Inside Sales Teams. Developed Talking Points,

Negotiation Workshops, New Product Training and District Annual Meeting

Development.

EDUCATION [pic]

UNIVERSITY OF ARKANSAS - FAYETTEVILLE, AR

B.S.E. - Bachelor of Science and Education

ORGANIZATIONS & SKILLS [pic]

S.P.I.N. Selling

Missouri Motor Carrier Association - Board of Directors

Karrass Negotiating

Missouri Chamber of Commerce - Member

Making Major Sales

Missouri State High School Basketball Official

Bay Group Negotiating

CYC Basketball League Director

Micro Soft Office Suite

Arkansas Air National Guard 1979 - 1988



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