Customer Service Accounts Payable

MARK A. STEHL

*** *. ***** ******

Freeburg, IL *2243-1205

Home: 618-***-****

Cell: 618-***-****

*********@*********.***

EDUCATION

Associate in Applied Science Computer Information Systems – Help Desk

Southwestern Illinois College Belleville, Illinois

Graduation: December 2009 GPA: 3.7 / 4.0

Tech Skills, Fairview Heights, Illinois

Microsoft Windows XP Certified Desktop Applications Support Professional, May 2007

Microsoft Windows XP Certified Desktop Support Professional, April 2007

CompTIA Security+ Certified Professional, June 2007

CompTIA Network+ Certified Professional, March 2007

CompTIA A+ Certified Professional, December 2006

SKILLS

Microsoft XP and Vista Operating Systems

Microsoft Office 2007 Suite

Customer Service

WORK EXPERIENCE

Web Innovations & Technology Services Inc, St. Louis, Missouri 9/2010 – Present

Volunteer Technical Analyst Intern

Deftly install appropriate drivers for vendor-specific PC's

Prudently install Windows XP Operating System

Astutely install antivirus, antispyware, and various additional applications

Expertly upgrade Ram as necessitated

Extract hard drive and battery from worn out or broken laptops

Bryan Cave LLP, St. Louis, Missouri 4/2010 – 9/2010

Temporary Accounts Payable Clerk

Proficiently filed Accounts Payable Vouchers into corresponding Vendor/Attorney files

Diligently entered Voucher details into accounting system for payment

Accurately verified checks for payment and/or reimbursement

Efficiently produced hard copies of necessary backup documentation

Skillfully scanned requested vital support records into PDF files

Promptly emailed PDF files containing needed backup documentation to necessary party

Harrisonville Telephone Company, Swansea, Illinois 10/2009 - 12/2009

Information Technology Internet Help Desk Internship

Adeptly fixed customer problems regarding email, routers, DSL and wireless modems, wireless

antennas, DirecTV and IPTV issues

Adroitly calculated clients’ DirecTV payments

Expeditiously processed clients’ DirecTV payments

Professional Title Insurance, Belleville, Illinois 9/2007 - 1/2008

Title Research Clerk

Meticulously investigated recorded documents

Swiftly clarified present condition of title

MARK A. STEHL

Recording Clerk

Promptly and diligently reviewed the status of real estate taxes and pertinent court cases

Carefully collected information in Circuit Clerk’s Office regarding specific parcels of property

Conscientiously delivered legal documents to Recorder of Deeds Office

AWARDS

Who’s Who In American Junior Colleges

10/2009

MEMBERSHIPS

Association of Information Technology Professionals 3/2009 - Present

Phi Theta Kappa Honor Society 10/2009 - Present

OBJECTIVE

Combine the skills learned in my academic classes with the knowledge gained in a working environment,

then expand and continuously develop my talents at the next level.

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