Customer Service Medical

Rhonda L. Jones

**** *.*. **** *****, Lauderhill, FL 33319

Telephone 954-***-**** Email: abjs00@r.postjobfree.com

Summary: Excellent skills in communication, customer service and handling money.

Education: Computer Literacy I, St. Croix Skill Center, St. Croix, U.S. Virgin Islands

Computer Literacy II, St. Croix Skill Center, St. Croix, U.S. Virgin Islands

Clerk-typist I, St. Croix Skill Center, St. Croix., U.S. Virgin Islands

Emergency Medical Technician, Charles Harwood Hospital, St. Croix, U.S. Virgin Islands

Associate of Arts degree in Electronics Engineering, ATI Tech, Cypress Creek, Florida

Work Experience:

2007-2009 Big Lots Retail Store

Cashier, customer service, merchandiser, answering phones,

refunds, mark-downs, stocking

• Was key-holder, a managerial position

• Responsible for customer complaints & refunds

2002-2006 Babies R Us, Inc.

Cashier, price changes, customer service, refunds, baby registry, merchandising, stocking

• Helping moms-to-be choose baby registry items

1996-1999 Toys R Us, Inc.

Part time cashier, price changes, customer service, refunds, merchandising, overnight

stocking

• Packing & shipping defective merchandise

1996-1998 Apollo Eye Care

Front desk, checking in patients, posting payments, ordering supplies, filing, faxing,

answering phones, preparing medical charts, making referrals, data entry, customer

service, performed opening & closing procedures, managed other employees & evaluated

their performance,

handled cash & checks in payment for services.

• Keeping daily cash log

• Handled patients payments

Awards:

Awarded three Customer service awards, Science Fair award

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