DALE GOODNIGHT

***** ***** **

Hilmar, CA *****

Phone: 520-***-****

Cell: 209-***-****

E-mail: abjrzv@r.postjobfree.com

OBJECTIVE

To earn a position where my knowledge and leadership ability can be used to

grow both personally and professionally which intern helps achieve the main

goals of the company.

EDUCATION

DeVry Institute of Technology, MCSE, MCP+I, Dell Hardware Certified, Citrix

Certification

Course Emphasis

Digital Electronics, Electronic Devices and Applications, Technical Math,

Communication Skills, Technical Writing, Data Communications, Micro

components, Microprocessors, Physics, Advanced Data Communications, AC/DC

Applications, Schematic Reading,

Digital/Analog Signal Processing, Control Systems, Critical Thinking

Languages / Software/Applications/Hardware

MS Windows Desktop 98\2000\XP\Vista\Windows 7 MS Windows Server

NT\2000\2000AS\2003AS

Terminal Server, PcAnywhere, Citrix, Maestro, Hyena, What's Up Gold,

SiteScope

Veritas Backup Exec 6.1\7.0\8.5\8.6\9.0, Compaq Insight Manager, Dell Open

Manager, MQSeries,

Maximo, RDP, Exchange (Basic), SQL (Basic), C+, C++, Tivoli Server Manager

(Basic),

Office 98\2000\XP\2007, HP OpenView, Network Node Manager, Peregrine

(ticketing software), Norman (ticketing software), All styles of Compaq

Servers, All styles of Dell Power Edge servers, Dell Desktop, Dell Laptop,

Compaq\Dell Tape Libraries and single Tape Drives, Cybex (Switch), DSR

Digital Switch

EXPERIENCE

NESTLE Tempe, Arizona

Server Systems Analyst/Intel Server Technology Team Oct 3, 2001

to Apr 17, 2009

Configure/Maintain/Support 980+ Windows NT 4.0, Windows 2000, 2003 servers

across the United States

Responsible for 350 Compaq\Dell and HP servers at multiple Data Centers

locally

Help Configure/Maintain/Support SAN Environment

Help with the overall support of three Symmetrix systems, two Clarion

devices and one Centera device

Help Configure/Maintain/Support Microsoft Terminal Server-Citrix MetaFrame

v1.8/Xpe/FR3

Help Maintain/Support NAV Enterprise - Symantec Antivirus Corporate Edition

v8.XX

Building\Maintenance of a mixture of Dell, Compaq and HP Server systems for

Production and Development

Lead on the VERITAS backups of the Primary and Alternate Data Centers

Work directly with Operations to insure proper first level technical

support

Part of the Disaster Recovery Team

Install\Maintain multiple application environments IE: Citrix, Maestro,

Maximo, Tracs

Help maintain Servers in a multiple domain environment

Write training and procedure documentation to enhance current processes

Cross train Operations and Network personnel

Keep accurate Server\Parts inventory for 350 servers local to my site.

Work with Customers and Vendors on a regular Basis

Investigate and research new technology and procedures for a smoother

operating environment

IIS (Integrated Information Systems) Tempe,

Arizona

Data Center Asst Mgr January 6, 2000 to June

12, 2001

Managed 30+ NT\Unix\Network engineers in a 24/7 Web Hosting Data Center.

Managed tickets and processes between the Call Center, NOC and Production

Performed personnel evaluations and hiring of new employees

Designed and implemented inventory procedures through the use of Excel

Spreadsheets

Expedited the shipping and receiving process.

Built and configured Data Base Servers that were used in the hosting and

processing of client web sites. Operated the VERITAS Net Backup system

Dealt with clients and distributors on a daily basis to help enhance proper

customer satisfaction

Made strategic decisions that helped in the successful implementation of

new procedures and processes

Supervised NOC operations in a fast paced production environment

Midnight Rodeo

Phoenix, Arizona

Customer Service Representative April 1996 to January

2000

Provided excellent customer service and problem solving abilities

Worked directly with customers

Kept inventory and sales records

Handled customer suggestions and complaints

(Worked here during college)

Hilmar Cheese Company Hilmar, California

Product Manufacturer / Equipment Operator May 1993 to January

1996

Participated in new plant start up

Operated computerized food manufacturing equipment

Responsible for CIP (cleaning in place) of computerized manufacturing

equipment

Responsible for the quality control of product, handled chemicals (Caustic

/ Acid) for cleaning

Operated forklift within small areas

Responsible for up to twenty individuals welfare and professional

productivity with little to no supervision

United States Marine Corps Camp Pendleton,

California

Communications Specialist October 1988 to

October 1992

Operated technical communication equipment under extreme conditions

Responsible for the safety and welfare of others under extreme conditions

Responsible for the repair and preventive maintenance of technical

communications equipment.

Embarked 30 combat ready Vehicles and all Communications equipment under

extreme conditions

Responsible for the well being and safety of thirty plus Marines in the

extreme conditions of combat

REFERENCES

References upon request.

PERSONAL ATTRIBUTES

Honorable, Self Starter, Team Player, Strong Work Ethic, Proven Leadership

Skills, Outgoing, Personable

Contact this candidate