Engineer Customer Service

Charlie James Page, Jr

*** ******* ***** **** *******, SC 29924

Phone Home 803-***-**** :

Cell 864-***-****

E-mail ***********@*****.***

Objective To find a position in industry that is rewarding and

provides a chance to learn new manufacturing processes

while continuing to increase business knowledge.

Professional 2009 - Present Carolina Soya

experience

Estill, SC

Technical Assistant

.Schedule all daily outgoing shipments of meal based on

daily orders.

.Provide assistance to production on equipment selection,

safety, and data collection/analysis of a grain

processing plant.

.Develop safety presentations and provide training to

operators.

.Update safety programs to ensure compliance with OSHA

standards. Conduct safety audits and provide

recommendations to production for compliance.

.Manage operation efficiency, financial, and quality

reports.

.Develop databases to provide tracking of operator

training, maintenance repairs, plant audits, and tankers.

2007 - 2009 AZ Electronic Materials

Martin, SC

Production Manager

.Managed all daily activities in the production and

shipment of chemical slurries used for polishing of

microchips for the semi-conductor industry. Managed and

ordered of all raw materials needed for production.

Generated production schedule to fulfill orders. Arranged

work schedule to maximize results in a 24/7-day operation.

.Supervised and hired all personnel on-site including

production, maintenance, shipping and safety.

.Ensured compliance with all OSHA, ESHA, and ISO

requirements.

.Developed databases to provide daily reports for

production and shipping outputs while monitoring cycle

times. By providing better tracking time measurements,

delays were decreased resulting in cycle times being

reduced from 25 hours to below 23 hours. This decrease in

cycle time resulted in an average gain of 190 MT per

month.

.Issued all batch assignments using SAP. Entered all

completed batches into SAP to adjusted inventories

allowing products to be released by quality department for

shipment.

.Coordinated with customer service on a daily basis to

provide availability of material and ensured all products

were shipped to meet goals.

.Lowered labor cost and overtime dependency with

additional staffing at a lower labor rate.

.Interacted with suppliers and quality department to help

resolve any issues with quality or deliveries of

materials.

.Provided monthly summary that detailed all production,

shipping and quality issues. All key measurements were

provided including costing of key materials and usage.

1999 - 2007 Panolam Ind. / International Paper /

Nevamar LLC Hampton, SC

Senior Process Engineer/Lead Engineer

.Lead Engineer that provided assistance to manufacturing

by monitoring daily production of high-pressure decorative

laminates. Responsibilities included issuing

specifications for raw materials, constructions of

laminates, press cycles and finished product requirements.

.Lead Engineer over largest customer account that is over

$4,000,000 in annual sales. Responsible for issuing of

specifications, training of operators, ordering raw

materials, and scheduling production needs.

.Coordinated the production and provided shipping dates to

customer service on all special custom laminates.

.Achieved over $ 1,200,000 in savings since 2000 by

reducing postforming losses from over $200,000 a year to

less than $15,000 a year.

.Achieved $ 100,000 + per year in cost reductions by

switching to lower cost raw materials and suppliers.

.Increased press efficiency 10 % by implementing mixed

pressing of different products that also allowed orders to

be completed to meet customer order dates.

.Provided technical support to customers on use of product

and troubleshooting complaints.

.Actively involved with Marketing and Sales on daily basis

to acquire new business by providing cost analysis and

technical expertise in the development of Specialty

Laminates which include Static Dissipative Flooring, Fire

Retardant Laminates, Laminates for Transit Industry,

Bowling Lanes, and other Screenprinted Laminates.

.Improved yield on Impressions Product Line from 87 % to

96 % by implementing new procedures and streamlining

process after moving production from another facility.

.Issued and updated specification to ensure ISO

compliance.

.Key Employee in 2000.

1994 - 1999 Ortec, Inc

Easley, SC

Process Engineer / Production Supervisor

.Responsible for training employees and providing

assistance in the manufacture of specialty chemicals at a

toller manufacturing facility. Product lines included

latex paints, adhesives, resins, dyes, etc. Processes

included Acrylic Emulsions and Dispersions, Urethane

Dispersions and Prepolymers, and cGMP and Kosher Regulated

Products.

.Supervised all daily production activities and staffing

including hiring new personnel and implementing safety and

company policies.

.Managed several key customer accounts, which included

ordering and monitoring raw material inventories,

scheduling all production, and scaling up new product

development.

.Helped company to expand by interacting with customers

and providing technical assistance during production

qualification trials.

.Implemented new inventory and tracking system of raw

materials allowing for improved scheduling.

1993 - 1994 Floralife, Inc.

Walterboro, SC

Production Manager

.Managed all daily operations in the manufacture of

phenolic-based floral foam. Responsibilities included

hiring new employees, ensuring compliance of all safety

and environmental regulations, quality of product

produced, and scheduling all daily production schedules

and shipment of orders.

.Increased production efficiency by 20 % while reducing

overall staffing.

.Helped business expand by visiting customers, providing

training workshops to customers and sales representatives,

and providing technical support.

1992 - 1993 Westinghouse (DPD)

Hampton, SC

Junior Process Engineer

.Provided assistance to Senior Staff in manufacture of

high-pressure decorative laminates.

.Developed and implemented system to identify problem

patterns allowing adjustment to cycles to prevent

failures.

.Made and shipped samples as required by customers.

Education 1986 - 1991 University of South Carolina

Columbia, SC

Computer Bachelor of Science, Chemical Engineering

Skills

Microsoft Office, SAP, QSI, AutoCAD

References Available Upon Request

Contact this candidate