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Customer Service Administrative Assistant

Location:
Orange Park, FL, 32073
Posted:
August 28, 2010

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Resume:

BARBARA ABELSON___________________________________________________________

*** ***** ********* #***

Orange Park, FL 32073

904-***-****

abjrxt@r.postjobfree.com

PROFILE

SUMMARY___________________________________________________________

Experienced in the many aspects of spreadsheets, word, research,

problem solving and data entry with accuracy and speed. Detail oriented,

completion of projects on time or sooner, self-motivated and a team player.

The ability to manage multiple projects with strong detail and follow-

through capabilities. Ability to assist others in understanding of work

product, achieving results and making them better producers. Excellent

communications, customer service, interpersonal and training skills.

PROFESSIONAL

EMPLOYMENT________________________________________________

STERLING NATIONAL-Jacksonville, FL

Production Data Entry

May 2009 - May 2010

Responsibilities include entering pertinent information into

specific cells from scanned insurance documents

into our AnyDoc system. This is a production-based position that

requires a minimum of 375 documents per

day with 99.1% accuracy for our many clients.

THE INCREDIBLE CHRISTMAS PLACE-Pigeon Forge, TN

Accounts Payable August

2008 - December 2008

Responsibilities include handling the monthly payables for 3

companies which included data entering all the

invoices into computer, researching any problems, preparing

payables ready for payment, cutting and

mailing checks on time. I also prepared a daily bank deposit for

our retail store.

A & M STONE, INC-Sevierville, TN

Sales Consultant /Administrative Assistant

June 2007 - August 2008

Responsibilities include handling the front office by answering the phones,

making invoices, taking payments, calling customers for payments due,

inputting customer data, assisting customers with questions about granite

countertops and making the sale. I started out by doing outside sales. I

visited builders, cabinetmakers, business-to-business giving them business

cards and a flier explaining the business and inviting them to come to our

showroom and get a quote and see our samples of granite.

MOUNTAIN NATIONAL BANK-Sevierville, TN

Loan Operations Rep

September 2004-March 2007

Responsibilities include booking loans onto system, sending payments to and

asking for advance draws with participating banks, monitoring these

participation accounts, sending Deeds of Trust releases to courthouse on

paid out real estate loans, process month end reports, create spreadsheets

for tracking various accounts, answering customer questions via phone,

process payments, and special projects asked by management.

ACCOUNTEMPS-Boca Raton, FL

Billing/Cash Application

March 2004-June 2004

Responsibilities include processing water billing, as a temp, for the City

of Boca Raton, researched possible errors on meter reads, processed

invoices. Also took in deposits from various city departments, posted

payments and prepared deposit for bank.

AMERICAN MEDIA INC-Delray Beach, FL

Cash Application/Publication Billing

March 2003-February 2004

Responsibilities include posting daily cash from multiple lockboxes, in-

house checks, adjustments and refund paperwork. Performed monthly billing

for 7 publications and assisted with 10 magazines. This included insuring

the accuracy of all ads, correct pricing, corrections of any errors,

printing of all invoices and mailing by due date. Assisted with overall

department development with ideas and suggestions for improvement.

U S DIAGNOSTIC-West Palm Beach, FL

Cash Application Specialist

April 2000-February 2003

Responsibilities include applying EOB's from various companies to

patient's accounts, including any patient pays, refunds, credit card

charges, adjustments and researching errors or problems. I communicated

with insurance companies or patients regarding missing or additional

information needed for processing payment. I was responsible in

determining if a refund was actually due or it was a posting error. I was

responsible for a variety of spreadsheets, entering daily deposits from

various centers, balancing the centers and performing month-end

reconciliation.

OFFICE DEPOT, CORPORATE OFFICE-Delray Beach, FL

Cash Application

June 1996-April 2000

Responsibilities include contacting customer to inform them of the

availability of electronic payments (EDI), and its advantages. Training

and overseeing daily work, creating cash batches, applying payments in a

timely manner. Instructed various departments about EDI, how it worked

for us, advantages for customer and key information for answering customer

questions. Balanced all lockboxes, advised the bank of any transmission

problems, processed return items, debit/credit adjustments and trained

associated on all projects for which I was responsible.

EDUCATION__________________________________________________________________

_________

South Tech, Boynton Beach, FL Phlebotomy Certificate

April 1991-June 1991

Broward Community College, Coconut Creek, FL General Studies

1989-1990

Chadron State College, Chadron, NE Physical Education/General

Studies September 1969-May 1971

COMPUTER SOFTWARE

Microsoft Excel

Microsoft Word

Windows XP

REFERENCES FURNISHED UPON REQUEST



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