Sales Manager

[pic]Education Bachelor of Arts in English- Creative and

Business Writing, Minor in Art History

Work Experience

*/**-**/**/** Wells Fargo Corporation (Legacy Wachovia) Wilmington, NC

Account Relationship Manager (02/07-12/09)

Assistant Vice President- Senior Marketing Coordinator

. Responsible for facilitating Business Development and

Strategic Planning by

managing key relationships with internal and

external partners across the nation.

. Oversee national marketing campaigns, budget, forecasting

and tracking.

. Train, mentor, and coach associates of all levels and

monitor results.

. Strong data management and analytical skills- monitored

reporting to identify

trends and track forecast budget/identify areas for

improvement or error for

Line of Business and reporting purposes.

. Serve as liaison to client base for any escalated matter

. Facilitate profitability, conversion, market penetration.

. Coordinating designing and delivering seminars,

presentations, and special events

. Editor of Securities News Letter and morning market

commentary on mortgage

lending, and creator/author of monthly column "Spotlight

On Success" for the

Wachovia Securities National Sales Daily.

. Managed Special Projects include: web authoring/site

management, marketing,

systems management, merger/ integration and leadership

team member.

GreenLink, LLC Client Relations Manager

(09/05-02/07)

. Manage time between analyzing a series of reports &

client inquiries for national

client base of lending related vendors (appraisers,

attorneys, title companies, ect).

. Resolve problems and escalated issues between

Vendors/Clients.

. Maintain excellence in Vendor/Client relations, evaluate

vendor performance and

review history.

. Train, mentor, and coach new team members.

. Act as corporate liaison while promoting products/

services.

Mortgage Loan Counselor (7/03-09/05)

. Responsible for inside sales origination and loan

production. Exceeding set goals.

. Sell advantages of company, products, and programs.

5/97-7/03 The Frame Works Art and Custom Frame Gallery Wilmington, NC

Gallery Sales/Management

. Manage Sales/Account development and business development

. Responsible for gallery design, layout, and event

calendar

. Monitored inventory and assist in buying

. Acted as community liaison for special events

. Complete knowledge of museum quality archival framing,

shadowboxing,

needlepoint, frame repair and artistic media. Some

restoration experience.

Technology Skills Microsoft Office Suite (Word, Excel, Project &

PowerPoint), Adobe, SharePoint,

Lotus, Outlook, ACT, Salesforce,

Wisdom, Visio

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