JERRICKA LATRICE GUNTER

______________________________________________________________________

** ****** *****

Kissimmee, FL 34758

407-***-****

abjrx1@r.postjobfree.com

______________________________________________________________________

SUMMARY: Over ten years of progressive accomplishments and diversified

experiences in marketing research, analysis, segmentation and focus

groups. Detail oriented leader with strong analytical, interpersonal,

organizational, time management, communication, problem solving,

planning, and prioritizing skills with the ability to work with multiple

priorities and diverse people. Total Quality Leader with Teamwork

concept.

EDUCATION: AAS in Medical Transcription-Kaplan University; Dual Masters

of Science Counseling Psychology-Palm Beach Atlantic University; MBA in

Technology Management-University of Phoenix; Bachelors of Science

Marketing Research, University of Florida; Licensed Realtor and Certified

Home Inspector; Accolades: Minority Business Society; International

Society of Consultants; Presidential Scholarship; Minority Mentor

Program; National Deans List

COMPUTER KNOWLEDGE: Windows, MS Office ME XP, NT (PowerPoint, Excel,

Word, Outlook), Access, Internet, Corel Suite 8, Harvard Graphics, Lotus

1-2-3, FoxPro, UNIX, and Database Management-Oracle, SAS, SPSS

EMPLOYMENT SUMMARY:

KAPLAN UNIVERSITY-ADMISSIONS ADVISOR 2009-2010- Responsible for

counseling, advising and enrolling prospective students in a call center

environment, where leads are generated and dispersed among advisors.

Minimum of 60 prospects contacted a day a minimum of 2 students enrolled

each cycle.

AT&T-TELECOMMUNICATIONS DATABASE RESEARCHER: 1996-2008

*Maintained database for over a 1,000,000 customers and prepared company

presentations

*Made an average of over a 120 outbound calls a day with average talk

time five hours

*Investigated and researched over a 1,000,000 AT&T billing statements

globally

*Trained new employee (Train the Trainer, Adventures in Attitude)

*Point of contact for AT&T Wireless customers

DISNEY TRAVEL MARKETING-INT'L MARKETING ASSISTANT:1995-1996

*Assisted manager in planning of daily and major Disney events for the

world's #1 Theme Park

*Assisted domestic and international markets: Japan, Hong Kong, Canada

and Brazil with weekly travel industry reports.

*Liaison between all international marketing representatives

*Data tabulation, analysis and report writing for international team

UNIVERSITY OF FLORIDA-MARKETING INDEP. STUDY STUDENT: 1992-1993(Intern)

*Under Professor Christopher Janiszewski-successfully identified

breakdowns in daily statistical analysis of computer generated numbers

for major research projects for J.C. Penney and The Yellow Pages

*Planned, implemented and presented several research projects involving

international markets, consumer behavior and marketing research using

random samples and statistical models.

LICENSED REALTOR PART-TIME-RESIDENTIAL/TIMESHARE: 2001-2009

*Sheraton Vistana Resort (Starwood)-Internal Marketing -Vacation Services

Coordinator (Present)

*Hilton Vacation Club-

Minimum sale averaging over $100,000 (2007)

Average over 50 calls a day to current owners for upgrades

Average talk time for each call over an hour

*KB Homes-

Average over $300,000 a month in home sales (2006-2007)

Corporate Sales Team responsible for five counties (Orange,

Osceola, Polk, Lake

and Seminole Counties)

Solicited new and provided leads

*Westgate Lakes Resort-

Average $7000 week in timeshare sales (2006)

First trainee to make sale right out of training

Repeat clients and word of mouth referrals

*Rainbow Homes-General Real Estate-

First listed home averaged half a million dollars (2001-2006)

PALM BEACH ATLANTIC PSYCHOTHERAPY INTERN I, II, & III: 2008

*Dual Diagnosis Group Therapy (Substance Abuse & Mental Health)-Park

Place Behavioral Health

*Psychotherapy & Group Therapy-Victoria White & Associates-Private

Practice

*Psychotherapy & Group Therapy-Help Now Domestic Violence Shelter

*Provided individual, marital, and family counseling services to adults

and children. Assisted clients in identifying personal and interactive

problems to achieve effective personal, career, marital, and family

development and adjustment

AVCO FINANCIAL SERVICES-BRANCH MANAGER TRAINEE: 1993-1994

*Management of a minimum of four employees, delegating authority and

assigning duties.

*Responsible in the processing of loans (Consumer and Real Estate) from

initial application, credit analysis, forecasting profit and loss

margins, financial planning and final approval.

*Spearheaded and developed action plan that decreased delinquency numbers

from 1.9 to .7 in accounts over 60 months past due and a system to

increase loan unit volume

*Insurance Contact Specialist for all branch employees and extensive

travel to branches to develop business

*Attended several management seminars to develop planning, organization,

and time and management skills

*Responsible for developing, servicing, and maintaining new Sales Dealers

*Increased customer base using marketing research analysis from random

samples and statistical models

Contact this candidate