Customer Service Administrative Assistant

Andre R. Ellis

**** ******** **** ***. *, Arlington, VA 22204, 202-***-****,

*************@*****.***

Objective: To obtain a Sales Oriented Customer Service or Clerical

position that will utilize my skills and capitalize on

efficiency and accuracy.

Experience: HMB Inc. Arlington, VA

Receptionist/CSR 08/09 -12/09

. Receptionist: Handled 8 line phone, assist with fax and

copy machines, assisted greeters coming in with any

questions and directed them to the appropriate person,

extensive use of MS Word and MS Excel. Distributed

interoffice mail as well as FedEx and UPS packages to

office personnel. Operated Pitney Bowes stamp machine.

. Customer Service Rep: Used the 4D computer system to help

customers over the phone by educating them on how to submit

a bid to purchase a HUD home and explained various aspects

on purchasing a HUD home.

NRI Staffing Resource Washington, DC

Contract Positions 08/07 - 08/09

. Office Clerk: Performed Administrative duties such as

typing, filing, faxing, copying and answering multi-line

high volume phones.

. Mailroom: Distributed interoffice mail to different floors

and also picked up mail to go to the post office. Operated

Pitney Bowes and letter cutting machine. Processed Fed-Ex

and UPS.

.

.

Lloyd Staffing Great Neck, NY

Contract Positions 03/06 - 8/07

. Administrative Assistant: Performed administrative duties

such as typing, filing, faxing, copying and answering heavy

phones.

. Cashier: Performed cash handling transactions such as

ringing up sales and giving back change to customers in a

retail environment.

Best Agency Inc. Richmond Hill, NY

Recruiter/Receptionist 10/01 - 03/06

* Found eligible applicants employment with distinguished

companies.

* Performed administrative duties such as filing, faxing,

copying, typing and handling multi-line high volume phones.

Paragon Capital Corp., New York, NY

Customer Service Rep/Stockbroker 1/95 - 10/01

* Opened accounts and explained and processed investments,

answered customers questions over the phone.

* Interviewed customers to obtain information and explain

financial services.

Education: Borough of Manhattan Community College New York, NY

Major: Business Administration 9/94 - 6/96

Skills: MS Word, MS Excel, Internet

Type 30 WPM, file Numeric and Alpha, A/P, A/R.

Faxing, Copying, Can operate Pitney Bowes stamp machine.

Can operate letter cutting machine. Can speak basic Spanish.

Knowledge of ACD and Multi-Line Switchboard.

Contact this candidate