Human Resource Resources

PROFESSIONAL PROFILE

. Known as a dedicated, results oriented manager with the ability to

build rapport at all levels.

. Proven leadership skills with the ability to recruit, develop and

obtain critical and high potential resources in support of company

priorities.

. Developed training programs resulting in increased office productivity

and innovation.

. Proven abilities in creatively identifying methods for improving

organizational behavior.

. Strong organizational and analytical skills applied to achieve desired

goals, objectives and results.

. Experience with volunteer management, outreach and media

relations.

. Volunteer, organize and lead successful community events in the

area of Mobile County, Alabama

. Windows, PowerPoint, Word, WordPerfect, Excel, Outlook,

PageMaker, Access, Adobe Photoshop, Netscape, Explorer, ADP,

Peoplesoft.

KEY PERFORMANCE INDICATORS

. Directed professional staff of three, and provided comprehensive

placement service for over 300 local temporary employees.

. Worked with departments to develop specific training programs required

for each position. Prepared training materials to support

departmental needs. Excelled at organizing and setting up new

procedures, troubleshooting and taking adverse situations and making

them positive.

. Developed on-going employee communications relative to benefits

changes.

. Resource support to all levels of the organization from executive to

entry level resources.

. Computerized human resources office systems to enhance productivity

and on-line database administration.

. Designed and implemented new orientation programs for new hires.

Experienced in setting up and the maintenance of 401K plans.

PROFESSIONAL EXPERIENCE

Federal Emergency Management Agency (FEMA)

Human Resource Manager (Montgomery, AL Joint Field Office) October 2007 -

December 2009

. Supervised staff of three.

. Created, implemented and enforced the policies and procedures for

formal disciplinary actions and dismissals.

. Coordinated all HR activities including recruiting, performance

evaluation, employee relations, compensation and training.

. Insured compliance with all regulatory requirements for HR files and

reports with the State (EEOC, OSHA, ADA), Counties (Civil Rights

Compliance forms) as requested.

. Prepared wages and salary analysis and data to determine competitive

compensation plans.

. Wrote directives advising department managers of company policy

regarding EEOC, compensation, and employee benefits.

. Coached and facilitate management teams in the areas of performance

management, pay planning & career development.

. Facilitated exit interviews and assisted hiring managers with human

resource functions in their respective departments.

Human Resource Generalist (Montgomery, AL Joint Field Office) September

2005 - October 2007

. Performed cost analysis regarding various packages and set up

appropriate benefit plans for employees at the joint field office.

. Prepared, processed, and distributed payroll.

. Designed and conducted new employee orientation.

. Interviewed job applicants, reviewed applications/resumes, evaluated

applicant skills and made recommendations regarding applicant's

qualifications.

. Recommended, developed, and scheduled training and development courses

for FEMA employees.

G-Tech Technologies

Human Resource Generalist - (Baton Rouge, LA) June 2003 - July 2005

. Organized company events to encourage a "team" environment and a

positive work atmosphere.

. Administered various human resources plans and assisted in the

development and implementation of personnel policies and procedures.

. Facilitated resolutions of all employee relations issues, maintaining

an appropriate balance between employee and management advocacy.

. Managed records of benefits plans participation such as insurance and

pension plan, personnel transactions such as hires, promotions,

transfers, performance reviews, and terminations, and employee

statistics for government reporting.

. Coordinated human resources programs, including the Family and Medical

Leave Act (FMLA) requests, compliance with the Americans with

Disabilities Act, unemployment compensation management, and other

special projects.

Federal Bureau of Investigations (FBI)

Internship, Data Transcriptionist and Receptionist (Mobile, AL) April 2002

- April 2003

. Operated 55-line Premiere phone system, routing calls/faxes

appropriately, and relaying messages accurately.

. Updated employee call list by excel spreadsheet weekly.

. Established confidential electronic file system for all correspondence

and incoming faxes, eliminating excess paper and chance of exposing

sensitive data to unauthorized personnel.

. First point of contact with visitors.

Troy University

Public Affairs Assistant - Public Affairs Department (Troy, AL) August 1999-

December 2001

. Assisted staff with periodicals, audio-visuals, and other materials.

. Conducted research, organized weekly newspaper clippings, and

newsletters to Troy University retirees. Newspaper clippings

. Communicated on a daily basis with the officer of public affairs about

projects and any issues that may arise.

. Assisted in brainstorming and creating targeted messaging for public

participation campaigns.

. Prepared written materials such as letters, reports, project fact

sheets and other correspondence as needed.

. Reviewed outgoing and/or internal documents and materials for quality

assurance and quality control.

PROFESSIONAL DEVELOPMENT

Santa Barbara Tax Products Group, LLC Compliance Certification (2010)

Society of Human Resource Management (SHRM) Certification Training

(2009)

Federal Emergency Management Agency EEOC Compliance Certification

(2005)

Top Secret Security Clearance, Federal Bureau of Investigations (FBI)

(2002)

EDUCATION

Troy University, Pensacola, FL - M.S. in Human Resource Management and

Organizational Behavior, July 2009

Troy University, Troy, AL - B.S. in Business Management and

Advertising, December 2001

Faulkner State College, Bay Minette, AL - A.A. in Mass Communications

and Public Relations, July 1999

COMMUNITY INVOLVEMENT

American Association of Training and Development (ASTD) Member

Administrative Assistant Volunteer for the African-American Archives and

Multicultural Museum, Inc.

Mobile Chapter for the Society of Human Resource

Management

Society of Human Resource Management (SHRM) Member

United Way of Southwest Alabama Young Leaders Society

Troy University National Alumni Association

Sorrell College of Business Alumni Association, Troy University

Hall School of Journalism and Communications Alumni Association,

Troy University

Volunteer Mobile Volunteer

United Way Volunteer

Bradley Byrne for Governor, Alabama-2010

(Political Ad Campaign Commercial/Event Campaign Volunteer)

William Carroll for Mobile, Alabama City Council District 2-2009

(Events and fundraiser coordinator, door-to-door, signs, poll worker,

phone bank, mail out preparations)[pic]

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