Customer Service Sales

stephanie Bowden

Bakersfield, CA *****

415-***-**** abjruq@r.postjobfree.com

Strength

Administration/Marketing

synopsis

* ***** ** ******** *******

* ***** ** **************/********

Build rapport and trust quickly with clients and colleagues

Demonstrate excellent communication, organizational, time management, and problem

solving skills

Related

Experience

Safe 1 Credit Union (Office Team) Bakersfield, CA August 2010 – September

2010

Clerical

Data entry

Scanning sensitive documents

Verified scanned documents made by assigned staff

Macy’s San Francisco, CA June 2008 - July 2009

Sales and Support

Communicated monthly sales reports to the Human Resources Manager

(Counter debt resolution and methods of Star Reward card goals)

Stimulated marketing skills in colleagues to effectively prospect and develop new clientele

(131 new documented clients within 3 months; generated a 4% increase in counter sales)

Brand strategy with product lines inside and outside immediate sales position on floor level.

Fast paced and results oriented environment to include customer service, event distribution,

billing, processing shipping orders while establishing consumer rapport

The Marketing Group San Francisco, CA April 2008 –

June 2008

Campaign Representative

Business to Consumer sales on the behalf of AT&T U-verse (included cold calling)

Proficiently communicated with a broad spectrum of clientele both orally and in writing

Successfully altered public perception about product and service in accordance to AT&T

standards

United States Air Force Misawa, JA May 2002 –

December 2004

Airfield Management

Performed daily inspections, filed, photocopied, collected data from multiple sources, faxed,

and integrated sensitive information into a highly secure database

Briefed high ranking personnel (executive level) daily

Ensured compliance with internal and external regulations and protocol (switchboard,

multiple phone lines, dispatch and emergency response)

Reviewed information for accuracy, completeness, and conformance with Federal Aviation

Administration regulations

Coordinated travel logistics (flight plans, NOTAMS, briefings, special events)

Sensitive and confidential document handling (Secret Clearance: May 2002 – May 2010)

SKILLS

Database management internet and intranet

Word Processing, high proficiency in Microsoft Office Suites, 45 WPM (Certified)

Scheduling/time management

Budget management

EDUCATION

Colorado Technical University Colorado Springs, CO October 2005-Janurary 2008

Bachelor of Science in Business Administration

Contact this candidate