Manager Customer Service
Resume:
Resume and Qualifications for:
Mark E.Wheeler
Leavenworth, KS
66048
Email: abjrrj@r.postjobfree.com
Objective
To have a chance to use years of learning, training, people skills, even temperament and wisdom in a full
time job which will utilize many accumulated talents. Highly self motivated and take great pride in any
project in which I am involved. I also understand that it all goes to the bottom line.
Expertise: Store worker 1, Retail Customer Service Associate, Service Coordinator, Security Guard, Retail
Sales Manager, and Multitasking. Adding to and improving to any business after being hired.
Qualifications
01 9 Anti terrorism and computer safety certificates from the Department of Defense.
02 5 Years of intensive training as a security Guard.
03 5 Years of intensive training to oversee the Lewis and Clark Center, Eisenhower Hall, the Combined
Arms Research Library, and Flint hall to ensue the safety and perfect learning environment for students,
faculty and staff, as well as the safety of all concerned and all Government property adhering to all
security regulations of Fort Leavenworth Kansas. Was facility maintenance specialist.
04 Secret Clearance and background check by the Department of Defense.
05 Can meet and judge new people very quickly and see to their needs - in a pressure situation, grace
under pressure.
06 Has no problem making decisions to resolve a problem.
07 If necessary, able to command others with respect.
08 Able to keep records of events and problems using Microsoft Windows XP or Vista and US Army
programs.
09 Winner of the coveted Lamp award from the Command and General Staff College as well as letters of
appreciation and commemorative coins from the Brigadier General and Deputy Commandant of Fort
Leavenworth Kansas. Highly self motivated and takes great pride in any projects.
Education
4 years High School.
ROTC - Sergeant and squad leader - excelling in competition rifle team.
30 Years as retail business founder/owner/operator/manager.
First aid training.
5 Years in the Command and General Staff College learning US Army etiquette, alertness, spotting any
security or maintenance issues, respect for others and the art of working with a wide variety of people –
foreign military, US military, government workers, and civilians.
Relevant Experience
From 4/26/04 through 9/30/09 worked for Aquasis Services Inc. as a US Army Contractor learning many
of the things listed under qualifications and education. I was trained to always greet others with a smile
and be polite even if the other person is rude. I was the call center link between the occupants of 4
buildings and the repair entities. I was also responsible for security and safety of said occupants. With an
excellent work/safety record and salary, always adhering to the regulations and policies of Fort
Leavenworth, KS 66027, I always completed any task I was given and took the extra steps necessary to
make things special. For several years I was also in charge of the gifts to the college since the 1950’s as
well as the display cases and safety of the objects therein.
Aquasis Services Inc., 1841 Shady Creek Drive, Cantonment, FL 32533 Phone: 850-***-**** FAX:
850-***-**** Direct local supervisor on Fort Leavenworth, KS 66027, Kenneth Wilson @ 913-684-
3237.
Other Experience
Started, owned, operated, and managed independent retail business, (Wheeler Lowe Automotive),
successfully from 1972 until 2002. Using God given gifts of mechanical ability and people skills, I also
learned to be appointment agent, receptionist, call center, records clerk, customer service associate,
service writer & estimator, warehouse manager, shipping and receiving agent, inventory manager,
delivery driver, shop foreman with 3 employees, mechanic, lead sales clerk, final bill writer, cashier, book
keeper, customer relations representative, and in general, anything it took to make the retail business
survive including advertising manager and public relations. I was facility maintenance specialist as well.
References:
Pete Robinson - Coworker
Phone: 913-***-****
Email: abjrrj@r.postjobfree.com
Kenneth Wilson - Supervisor
Phone: 913-***-****
Email: abjrrj@r.postjobfree.com
Mike Richey - Coworker
Phone: 913-***-****
Email: abjrrj@r.postjobfree.com
Douglas Homa - Facility Manager
Phone: 913-***-****
Email: abjrrj@r.postjobfree.com
I’m excited about your company, and I look forward to contributing to your future.
Thank you very much for your time and may you and your company be well. Mark E Wheeler
Addendum:
Many important things such as IQ, mechanical and other abilities, people skills, the need to excel, pride in
accomplishments, self drive, and loyalty a person is either born with or is not. I was! Experience, grace under
pressure, achievements, errors, observations, and knowing to listen more than you talk are all thing which I possess.
All too often these qualities are overlooked in the hiring process. You can educate a chimpanzee, but it is still a
chimpanzee. I hope these attributes are taken into consideration when I apply for a job which I am qualified for.
May you and your projects succeed.
Mark E. Wheeler
Contact this candidate