Post Job Free

Resume

Sign in

Medical Customer Service

Location:
Lexington, KY, 40508
Posted:
October 11, 2010

Contact this candidate

Resume:

krista j. muse

*** *********** ****, *********, ** 40503

859-***-****

abjrpn@r.postjobfree.com

_________________________________________

OBJECTIVE

To obtain a medical secretarial position utilizing my extensive medical and

patient services experience

PROFESSIONAL EXPERIENCE

office manager - 2003 to Present

Viewers Choice Electronics, Lexington, Kentucky

. Provide customer service

. Document service tickets on electronics and computers

. Order supplies and electrical parts via telephone and Internet

. Perform data entry

. Responsible for accounts payable and receivable

. Make daily bank deposits

. Answer phones

medical office assistant - 2001-2003

Cardiology Clinic-Lexington Clinic, Lexington, Kentucky

. Scheduled patient appointments and prepared daily patient charts and

physician schedules

. Welcomed patients to cardiology floor and assisted them in filling out

paperwork

. Verified insurance information and collected co-pays

. Roomed patients, and assisted physician with patient care

. Ordered labs and x-rays, and scheduled surgeries

. Assisted with pacemaker patient program

. Documented appointment DNKAs and all patient correspondence in charts

. Documented all prescription refills called in to pharmacy in chart

. Was knowledgeable about and maintained HIPPA standards

. Traveled to patient outreach clinic

. Filed medical records

. Assisted other staff when needed

medical office assistant - 1998-2001

Rheumatology Department-Lexington Clinic, Lexington, Kentucky

. Scheduled patient appointments and inpatient hospitalizations

. Prepared daily patient charts and physician schedules

. Verified insurance information and collected co-pays

. Assisted patients in filling our medical forms

. Roomed patients

. Scheduled blood work, radiology, and DEXA scans

. Managed patient methotrexate injection schedules

. Documented appointment DNKAs and all patient correspondence in charts

. Documented all prescription refills called in to pharmacy in chart

. Scheduled pharmacy representative informational lunches and speeches

. Was knowledgeable about and maintained HIPPA standards

. Filed medical records and answered phones

. Assisted other staff when needed

. Krista J. Muse

Page 2

_____________

medical office assistant-1994-1998

White, Kenner & Scott OB/GYN Office, Frankfort, Kentucky

. Prepared daily patient charts and physician schedules

. Scheduled appointments and hospital surgeries

. Verified insurance coverage and collected co-pays

. Assisted patients with filling out medical and personal history

. Roomed patients

. Ordered blood work, mammograms, and ultrasounds

. Was instrumental in establishing patient mammogram and pap smear

reminder program

. Kept hospital OB paperwork current for upcoming births

. Balanced daily income ledger and bank deposits

. Sterilized equipment

. Ordered supplies

. Copied and mailed out medical records as requested

. Called patients to remind them of appointments and relayed information

from the physicians

. Was knowledgeable about and maintained HIPPA standards

. Documented appointment DNKAs and all patient correspondence in charts

. Documented all prescription refills called in to pharmacy in chart

. Filed medical records and answered phones

. Assisted other staff when needed

pharmacy technician-1988-1994

Walgreen's Pharmacy, Sun Prairie, Wisconsin

. Filled prescriptions to be reviewed by pharmacist

. Received and entered prescription refill information from physician

offices by telephone and fax

. Entered patient information in database

. Obtained insurance prescription verification

. Stocked and ordered over-the-counter medications and healthcare

supplies

EDUCATION

Sun Prairie High School, Sun Prairie, Wisconsin

High School Diploma - 1988

Madison Area Technical College, Madison, Wisconsin

Attended 1988-1989

CURRENT COMMUNITY SERVICE

Volunteer Girl Scout Leader - 2004 to Present

Fayette County Rookie Girl Scout Leader of the Year Award - 2005

Troop awarded top Girl Scout Cookie Seller in Kentucky - 2007-2010

Plans and leads community service projects, themed meetings, and field

trips

SKILLS

Medical Terminology, Microsoft Word, Microsoft Outlook

REFERENCES

Available upon request



Contact this candidate