Todd Shaffer

O rlando,Fl 407-***-****

abjro8@r.postjobfree.com

Objective To find gainful, permanent employment wi th a reputable business where

I w ill be able to util ize my vast knowledge and plethora of skills while

continually improving my expertise. To maximize company profits and

potential while increasing customer satisfaction and relations.

E xperienced Hotel Manager

C rescent Hotels and Resorts, Roanoke, VA 06/08 – Present

* Responsible for entire operations of hotel.

* Controlling expenses to achieve spending below budgeted

operating costs, analyzing P & L’s and

making appropriate adjustments to improve profits.

* H i r ing, t raining, supervising and motivating all staff in

t heir primary job functions, safety, and

customer satisfaction while keeping payroll under budget.

* Responsible for property strategies to include setting

r ates, increase reservations, and making cost effective

i mprovements to the property to maximize revenue;

i ncreasing monthly profi t gains for what was

p redicted to be a company loss for Crescent.

General Manager/Training manager

W ilco/Hess, Roanoke, VA 01/06 – 04/08

* H ired on as an assistant manager, quickly attaining

manager status, and due to my talents and capabilities achieved t raining manager ti tle.

* F ull financial responsibly for entire store, increasing

f i rst quarter sales in 2008 by 1.4

m illion comparatively to fi rst quarter sales in 2007.

* Responsible for supervision of staff including hi ring and

f i r ing, keeping labor dollars under budget by $13,000 for 2007 fiscal year.

* C reating and implementing store and safety procedures,

a ttaining a superior rating achieved by only a percentage of 400+ stores.

* T rained new assistant managers, managers, and district

managers, establishing the store into the

t op 2 of Trendar t raining stores in the company.

* Was acting district manager in the events of his absence.

Co-Manager

84 Lumber Company, Salem, VA 03/01 – 12/05

* Responsible for day to day operations including but not

l imi ted to: maintaining and ordering inventory supply,

payroll, ensuring deliveries and orders were met in a timely fashion.

* Generated sales, established rapport with customer base

a nd contractors, achieved awards for sale

margins and ti t led salesman of the month for 15 continuous months.

* T rained manager t rainees, ensuring success for 40+ trainees.

E ducation Virginia H.S., Br istol, VA

1989-1993

H igh School Diploma

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