Human Resources Customer Service
Resume:
Dear Sir/Ma'am,
The accompanying resume is presented for your review and consideration for
a full-time Human Resources position. Although not yet defined, this
position will take advantage of my ability to learn quickly, easily grasp
complex concepts, assume increased levels of responsibility, and complete
assignments independently or as part of a team with a high level of
performance.
I offer a Bachelor of Business Administration with a concentration in
Management and an emphasis in Human Resources. In my current position as a
Ticket Sales Agent with the University of Mississippi, I am in constant
contact with customers and clients, and I am actively involved in the
hiring and training process of new employees. I am also responsible for the
daily upkeep of the University of Mississippi Box Office.
It is with your organization that I hope to contribute in the same manner.
Therefore, I would welcome the opportunity to meet with the appropriate
managers to discuss the possibility of my joining your organization's team
of professionals. Thank you for your review and consideration. I look
forward to speaking with you soon.
Sincerely,
Wendy M. Nicholson
Wendy M. Nicholson
********@*******.***
________________________________________________________________________
Current Address Permanent Address
2216 Church St. 4738 CR 82
Oxford, MS 38655 Coffeeville, MS 38922
____________________________________________________________________________
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Objective: To obtain a full time Human Resources position
Skills:
. Recognize and analyze problems and design solutions
. Proficient in the use of common computer applications:
Excel, Word, Outlook
. Converse easily with people of all ages and backgrounds
. Think quickly when presented with sudden situations
. Capable of creating, filing, and maintaining employee and
financial records
Education: University of Mississippi, University, MS 38677
Bachelor of Business Administration August 2010
Major: Management Emphasis: Human Resources
Holmes Community College, Grenada, MS 38901
Summer Session, June 2006
Work
Experience: UM Box Office, University, MS 38677 September 2008-Present
Office Manager
. Prepare daily opening/closing ticket sale reports
. Provide positive customer service
. Answer multi-phone line system and transfer calls to
appropriate staff members
. Train new employees on office procedures and use of ticket
systems
. Create, verify, and maintain employee, client, and
financial records
Belk, Oxford, MS 38655 August 2008-Present
Sales Associate
. Prepare daily opening/closing cash reports
. Organize and maintain product inventory
. Greet customers and determine their specific needs
. Load and unload inventory, set up displays, and maintain
cleanliness of sales floor
. Provide professional and cordial environment for customers
and co-workers
Relevant
Coursework:
. Management 383- Human Resources Management
. Management 493- Strategic Management
. Management 527- Advanced Human Resources
. Management 582- Employee Relations
Honors and
Activities:
. National Honor Society for College Students 2006-
2008
. UM Gospel Choir 2006-2009
. President, Zeta Phi Beta Sorority, Inc. 2007-2009
. Black Student Union 2006-2008
. Boys and Girls Club of America 2007-2010
. Habitat for Humanity 2007-2009
. Relay for Life 2008-2009
Availability: Immediately
References Available Upon Request
References for Wendy M. Nicholson
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Ms. Susan Morris
Supervisor
301-B Student Union
University, MS 38677
******@*******.***
Ms. Pamela K. Smith
Assistant Supervisor I
301-B Student Union
University, MS 38677
********@*******.***
Ms. Ashley M. Smith
Ticket Office Assistant
301-B Student Union
University, MS 38677
********@*******.***
Contact this candidate