Pam Fisher
Port St. Lucie, Florida 34986
(C) 772-***-****
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OBJECTIVE
A challenging position offering comprehensive responsibilities in the areas
of Human Resources with emphasis on recruitment and employee relations.
CAREER OVERVIEW
Riverside National Bank, a division of TD Bank - Ft. Pierce, Florida
2006 - Present
Recruiter
Responsible for recruiting individuals for the Bank's Operation Center and
retail positions within Florida.
Recruited qualified individuals for Accounting, Information Services,
Credit, Loan Operations, and retail banking positions in Martin, St.
Lucie, Indian River, and Palm Beach Counties.
Interviewed job applicants; reviewed applications and resumes,
evaluated applicant skills and made recommendations regarding
applicant's qualifications.
Developed and maintained relationships with employment agencies,
universities, and other recruitment sources.
. Designed and implemented an exit interview strategy and questionnaire.
Conducted all exit interviews and prepared statistical analysis on
turnover trends.
. Counseled hiring management on all aspects of recruiting and
interviewing skills.
. Designed and conducted an interviewing and resume writing seminar for
200 + displaced employees. Coached employees in practice interviews
and assisted in internet job searches.
. Provided advice, assistance, and follow-up on company policies,
procedures, and documentation to all employees.
. Conducted new hire orientation and robbery training.
. Represented Riverside Bank in various community events such as job
fairs and college recruiting.
Schering-Plough Corporation - Madison, N.J.
1989 -- 2004
A major pharmaceutical corporation (now merged with Merck)
Human Resource Manager
1995 - 2004
Human Resource Manager responsible for recruiting qualified individuals for
corporate departments, counseled employees and managers on all aspects of
Human Resources, employee relation issues and administered Work Family
Programs for domestic employees. Work Family Programs encompassed resource
and referral programs and the company's daycare centers. Responsibilities
included:
. Responsible for all human resource activities including employment,
compensation, benefits administration, and training.
. Administered benefits, compensation, incentives, and stock plans.
. Counseled employees and managers on human resource issues including
sexual harassment, workplace violence, misconduct, as well as
disciplinary and performance related matters.
. Recruited qualified individuals for all Corporate Departments.
. Designed a Dual Ladder career track for Information Services to reward
technical employees.
. Participated in company-wide task forces and various human resource
initiatives.
. Assured proper management of the company's daycare centers by third-
party vendors.
. Managed and communicated Work Family programs administered by Ceridian
Performance Partners (Now called Life Works).
Manager, Qualified Benefit Plans
1991 - 1995
Responsible for the administration of the Profit Sharing Plan, 40l(k) Plan,
the company Pension Plan, and the computerized HRIS system. Supervised
four professionals and one non-exempt employee. Provided support to 8,000
active employees and 2,000 retired employees.
. Calculated pension benefits including executive retirement plans.
. Developed and communicated early retirement programs.
. Counseled employees on retirement and benefit plans.
. Developed training programs for Human Resources and line management on
company benefit initiatives.
. Managed the Profit Sharing and 401(k) plans.
. Managed the 165(e) Plan for Puerto Rico employees (401(k) equivalent).
. Acted as back-up to Manager Health and Welfare Plans on all insurance,
disability, COBRA, and medical plans.
Compensation Manager 1989 --
1991
Responsible for administering compensation programs for the basic research
function and Animal Health Division. Supervised a Compensation Analyst and
one non-exempt employee.
. Conducted job evaluations, administered all pay programs, incentive
and bonus programs.
. Designed a Dual Ladder Program for Clinical Research employees to
ensure advancement on a scientific basis versus the traditional
management ladder.
. Conducted divisional-wide equity studies of all scientific disciplines
to ensure competitive pay and new hiring rates.
. Developed organizational structures, counseled management on
appropriate pay rates, promotions and reorganizations.
COMPUTER SKILLS
Highly proficient in Microsoft Word, Excel, PowerPoint and Outlook.
EDUCATION
Centenary College
Hackettstown, New Jersey
B.S. Business Administration
Magna Cum Laude